- 30-Day Satisfaction Guarantee
Satisfaction claims must be made within the first 30 days of occupancy and must be made to the facility manager. You can find the contact information for your respective facility manager here
. Claims made after 30 days will not be eligible for a refund.
- Lowest Move-in Cost in Town Guarantee
If a local competitor has a verifiable lower total move-in cost at the time of your rental, we will beat the total move-in cost . Third-party cost must be presented before execution of your rental agreement for consideration in pricing. The total move-in cost includes on the following direct storage charges: first month’s rental rate, administration fee, protection plan, and any applicable taxes. The total move-in cost does not apply to costs of locks, merchandise, boxes, or any other supplies, incidental costs of labor, transportation, or any other costs incurred in the moving process. The guarantee only applies to storage units of similar size, with similar terms, availability, and features in the same neighborhood as the Price Self Storage facility at which the guarantee is being offered, all as determined in Price Self Storage’s reasonable discretion. Subject to unit availability. The offer applies to new tenants only and is not available to existing occupants requesting to relocate within the facility.
- Sales and Other Promotional, Move-in & Rental Offers
Any invitation or offer providing rental discounts, move-in specials, promotions or guarantees, including without limitation "$1 move-in," "free month," “first month free,” “first month’s rent free” "50% off 3 months," "[##]% off monthly rent," "50% off 2 months," or "free move-in", is subject to the following: Limited to designated units at designated facilities. No substitutions are permitted. Offers are subject to availability of spaces and only available to new customers signing and entering into the Price Self Storage Agreements. Offers are not available to existing occupants requesting to relocate within the facility. Offers are only available once per unit, per occupant. Offers apply to base monthly storage fees only. Promotions are available for a limited time and subject to availability.
Offers exclude any applicable costs of merchandise, additional services, administrative fees, taxes, Protection Plan payments, and incidental costs of labor, transportation, or similar costs. For more information, please contact your respective facility manager
. To the extent the terms of the Price Self Storage Agreements conflict with these Terms, the Price Self Storage Agreements shall prevail. To the extent any other terms set forth in any other agreement or in any oral communications relating to the Services contemplated by these Terms conflict with these Terms (with the exception of the Price Self Storage Agreements), these Terms shall prevail.
You acknowledge that telephone calls to or from Price Self Storage and/or its affiliates or anyone calling on its behalf may be monitored and recorded, and you agree to such monitoring and recording.
You verify that any contact information you provide to Price Self Storage or anyone calling on its behalf, including, but not limited to, your name, mailing address, email address, your residential telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber, owner, and/or regular user of any telephone number that you provide to us. Should any of your contact information change, you agree to immediately notify us to correct the information at the facility in which your storage unit is located in the manner required by your Self-Storage Agreement.
You agree to indemnify, defend, and hold Price Self Storage and/or its affiliates harmless from and against any and all claims, losses, liability, costs, and expenses (including reasonable attorneys’ fees) arising from failure to update your contact information (including your telephone number), your voluntary provision of a telephone number that is not your own, and/or from your violation of any federal, state, or local law, regulation, or ordinance.
You agree that by voluntarily providing your telephone number(s) to Price Self Storage, you expressly agree to receive prerecorded voice messages and/or autodialed calls or text messages from us to your telephone and/or mobile device related to your account, any transaction with us, and/or your relationship with Price Self Storage. Agreement is not a condition of renting with Price.
You agree that by voluntarily providing your telephone number(s) to Price Self Storage, you expressly agree to receive prerecorded voice messages and/or autodialed calls or text messages from us to your telephone and/or mobile device related to Price Self Storage offers. Agreement is not a condition of renting with Price.
You also agree that Price Self Storage may obtain, and you expressly agree to be contacted at, email addresses, mailing addresses, and phone numbers provided by you directly or obtained through other lawful means, such as skip tracing. These telephone calls and text messages may include, for example, confirmation of reservation requests, changes to your account, and account collections. You agree to receive calls and text messages to your telephone and/or mobile device even if you cancel your account or terminate your relationship with us, except if you opt-out or revoke your consent, as provided below.
Sales calls or text messages to your telephone and/or mobile device may be made by or on behalf of Price Self Storage even if your telephone number is registered on any state or federal Do Not Call list unless and until you opt out or revoke your consent through the methods provided below.
You acknowledge that your service carrier may charge you for these calls or text messages and that you are solely responsible for these charges.
You may opt-out of automated calls or text messages at any time. To opt-out of text messages, reply STOP to any text message you receive. For help, text HELP. You acknowledge and agree that you may receive a text message confirming your opt-out. To opt-out of automated telephone calls (but not text messages), press “9” when prompted on the call. For a list of facility locations, visit our Contact Us page on or website at www.priceselfstorage.com
Please note that if you opt out of automated calls, we reserve the right to make non-automated calls to you relating to your account, any transaction, account collections, or your relationship with us.
This section shall survive termination of the Agreement.
DISCLAIMER OF WARRANTIES
PRICE SELF STORAGE PROVIDES ITS WEBSITES AND ITS SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PRICE SELF STORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, REGARDING THE USE OF ITS WEBSITES. PRICE SELF STORAGE MAKES NO REPRESENTATIONS WITH RESPECT TO ITS WEBSITES, ITS SERVERS, OR EMAILS SENT FROM PRICE SELF STORAGE, AND DOES NOT WARRANT THAT ITS WEBSITES, ITS SERVERS, OR E-MAILS SENT FROM PRICE SELF STORAGE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WHILE PRICE SELF STORAGE MAKES EVERY EFFORT TO PROVIDE ACCURATE INFORMATION, PRICE SELF STORAGE CANNOT GUARANTEE THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION ON ITS WEBSITES. THE CONTENT OF ITS WEBSITES MAY CONTAIN INADVERTENT TECHNICAL OR FACTUAL INACCURACIES AND TYPOGRAPHICAL ERRORS. HOURS AND AMENITIES MAY VARY BY LOCATION. PRICE SELF STORAGE RESERVES THE RIGHT TO UPDATE, REVISE, ADD TO, CHANGE OR IMPROVE THE INFORMATION, CONTENT AND DOCUMENTS ON ITS WEBSITE AT ANY TIME WITHOUT NOTICE. ALL UNIT SIZES ARE APPROXIMATIONS AND ARE FOR COMPARISON PURPOSES ONLY. UNITS MAY BE SMALLER THAN INDICATED OR SHAPED DIFFERENTLY THAN INDICATED. CUSTOMERS SHOULD INSPECT THE UNIT BEFORE SIGNING THE CONTRACT AND THE RENTAL DECISION SHOULD BE BASED ON THE INSPECTION OF THE UNIT TO BE RENTED AND NOT ON THE ADVERTISED UNIT SIZE. UNITS ARE NOT RENTED BY THE SQUARE FOOT, AND RENT IS NOT BASED ON SQUARE-FOOT MEASUREMENTS.
YOU SHOULD BE AWARE THAT ANY ONLINE COMMUNICATION MAY NOT BE FULLY CONFIDENTIAL AND THAT FEDERAL POSTAL REGULATIONS DO NOT PROTECT ELECTRONIC MAIL.
LIMITATION OF LIABILITY:
IN NO EVENT SHALL PRICE SELF STORAGE HOLDINGS, LLC, PRICE SELF STORAGE MANAGEMENT INC., AND THEIR RESPECTIVE AFFILIATES AND SUBSIDIARIES, INCLUDING ALL OF THEIR RESPECTIVE MEMBERS, MANAGERS, SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, ATTORNEYS, REPRESENTATIVES OR AGENTS (COLLECTIVELY,THE “PRICE SELF STORAGE COMPANIES”), BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY ECONOMIC, CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF, RELATING TO, OR CONNECTED WITH THE USE OF THIS WEBSITE OR SERVICES, BASED ON ANY CAUSE OF ACTION, EVEN IF FORESEEABLE OR EVEN IF THE PRICE SELF STORAGE PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL THE PRICE SELF STORAGE PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY.
You agree to indemnify and hold Price Self Storage Holdings, LLC, Price Self Storage Management Inc and all other Price Self Storage Companies (the "Indemnified Parties") harmless from any damage, loss, cost or expense (including without limitation, attorneys' fees and costs) incurred in connection with any third-party claim, demand or action ("Third Party Claim") brought or asserted against any of the Indemnified Parties: (i) alleging facts or circumstances that would constitute a breach of any provision of these Terms by you or, (ii) arising from, related to, or connected with your use of the Websites or the Services. If you are obligated to provide indemnification pursuant to this provision, Price Self Storage may, in its sole and absolute discretion, control the defense, settlement and disposition of any Third Party Claim at your sole cost and expense. Without limiting the foregoing, you may not settle, compromise or in any other manner dispose of any Third Party Claim without the consent of Price Self Storage.
These Binding Arbitration terms govern only your relationship with the Websites. They do not govern any other conduct related to your dealings with Price Self Storage.
You have the right to reject the Binding Arbitration terms as set forth in this section (Binding Arbitration). If you reject, neither you nor Price Self Storage can require the other to participate in an arbitration proceeding. You can reject arbitration by contacting us by email at firstname.lastname@example.org, stating that you would like to reject the arbitration provision. To be effective, your e-mail must be sent within thirty (30) days of the date that you first became subject to this Binding Arbitration provision. You do not have the right to reject any other provisions in these Terms.
This section provides that disputes between you and us may be resolved by binding arbitration. Arbitration replaces the right to go to court, have a jury trial or initiate or participate in a class action. In arbitration, disputes are resolved by an arbitrator, not a judge or jury. This section is governed by the Federal Arbitration Act (FAA), and shall be interpreted in the broadest way the law will allow.
You or we may
arbitrate any claim, dispute or controversy between you and us arising out of
or related to these Terms or your use of the Website (“Claims”). If arbitration
is chosen by any party, neither you nor we will have the right to litigate that
Claim in court or have a jury trial on that Claim.
Except as set
forth below, all Claims are subject to arbitration, no matter what legal theory
they are based on or what remedy (damages, or injunctive or declaratory relief)
they seek, including Claims based on contract, tort (including intentional
tort), fraud, agency, your or our negligence, statutory or regulatory
provisions, or any other sources of law; Claims made as counterclaims,
cross-claims, third-party claims, interpleaders or otherwise; Claims made
regarding past, present, or future conduct; and Claims made independently or
with other Claims. This also includes Claims made by or against anyone
connected with us or you or claiming through us or you, or by someone making a
claim through us or you, such as an agent, representative, third party vendor
or an affiliated/parent/subsidiary company.
in a small claims court are not subject to arbitration, as long as the matter
remains in small claims court.
If you assert a Claim against us, we can choose to arbitrate, including actions to collect a debt from you. You may arbitrate on an individual basis Claims brought against you, including Claims to collect a debt.
as part of a class action, private attorney general or other representative
action can be arbitrated only on an individual basis. The arbitrator has no
authority to arbitrate any Claim on a class or representative basis and may
award relief only on an individual basis. If arbitration is chosen by any
party, neither you nor we may pursue a Claim as part of a class action or other
representative action. Claims of two (2) or more persons may not be combined in
the same arbitration.
shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules
and Procedures before a single neutral arbitrator. For a copy of JAMS
procedures, to file a Claim or for other information, contact JAMS by calling
(800) 352-5267 or by visiting www.jamsadr.com. A copy of the current JAMS rules
is available from the JAMS website at
Any award by an
arbitrator shall be binding and final. Judgment on the award may be entered in
any court having jurisdiction.
- Paying for Arbitration Fees
may determine how the costs and expenses of the arbitration will be allocated
between the parties and may award attorneys’ fees.
These Terms are binding upon each party hereto and its successors and permitted assigns and shall be governed by and construed in accordance with the laws of the State of California without reference to the conflict of law principles thereof.
If you have
validly rejected the Binding Arbitration provision, all actions or proceedings
arising in connection with these Terms shall be resolved exclusively in the
state or federal courts located in San Diego County, California, and to submit
to personal jurisdiction of the courts located in San Diego County, California
for the purpose of litigating all such disputes. This choice of venue is
intended by the both of us to be mandatory and not permissive in nature, and to
preclude the possibility of litigation between the parties with
respect to, or arising out of, these Terms in any jurisdiction other than that
specified in the Binding Arbitration provision. We both waive any right either
of us may have to assert the doctrine of forum
non conveniens or similar doctrine or to object to the venue with respect
to any proceeding brought in accordance with this section. You agree to the
exclusive jurisdiction of such courts, agree to accept service of process by
mail, and waive any jurisdictional or venue defenses otherwise available.
We may, at any
time, sell, transfer or assign any or all of our rights or duties under these
Terms. If we do so, we can share information concerning your account and
services with prospective transferees or assignees.
These Terms and
all of your rights and obligations under it are not assignable or transferable
by you without the prior written consent of Price Self Storage.
that these Terms and your account are for your exclusive benefit and
convenience. Neither can be transferred to any other person and no other person
may claim rights under this Agreement or through your account. Nothing
contained herein shall be construed as granting, vesting, creating or
conferring any right of action upon any other third party. This provision is
not intended to limit or impair the rights that any person may have under
applicable Federal statutes.
No waiver under
these Terms is effective unless it is in writing, identified as a waiver to
these Terms, and signed by the party waiving such right. No delay or omission
by us to exercise any right, remedy, power, privilege, or condition in
enforcing any term or condition of these Terms, or act, omission or course of
dealing with you, shall impair any such right, remedy, power, privilege, or
condition or be construed to be a waiver thereof. Any waiver by us of any
covenant, condition, or agreement to be performed by you shall not be deemed to
be a waiver of any future occasion. Unless stated otherwise, all remedies
provided for in these Terms shall be cumulative and in addition to and not in
lieu of any other remedies available to either party at law, in equity, or
If any of the
terms and conditions in these Terms are found unlawful, void, or for any reason
unenforceable, then that provision will be considered severable from the
remaining terms and conditions of these Terms and will not affect the validity
and enforceability of the remaining provisions.
(and the documents incorporated herein) constitutes a single, integrated,
written contract expressing the entire agreement between you and us relative to
the subject matter hereof. No covenants, agreements, representations, or
warranties of any kind whatsoever have been made by you or by us hereto, except
as provided for herein.
If you have any
questions, please contact us at:
PO Box 27615,
San Diego CA 92198
Or, reach out
to your respective facility manager:
San Diego, CA
Murphy Canyon Rd
San Diego, CA
San Diego, CA
Stevens Avenue West
533 Stevens Ave
Capistrano, Valle Road
Capistrano, CA 92675
Los Angeles, CA
Angeles, La Brea Avenue
3430 South La
Angeles, CA 90016
Azusa, CA 91702
Cucamonga, Haven Avenue
Cucamonga, CA 91737
Cucamonga, Arrow Route
Cucamonga, CA 91730
Norco, CA 92860