Home Self Storage FAQ

Frequently Asked Questions

Getting A Storage Unit How do I reserve a storage Unit?
Simply view locations to select your unit and reserve online, or type in your zip code and press search to find a location near you. Select the location you desire simply select the size unit you need and fill out the reservation form. You’ll receive an email confirmation, and one of our storage experts will contact you to discuss your move-in date. Ask about our free truck and driver service to move you in. Storage made simple. Live uncluttered!®
What documentation do I need to rent a unit?
Government issued photo ID.
Can I make a reservation online for a unit?
Yes, Price Self Storage offers competitive rates online. View locations to find one near you. After you select the location you can see available units, then simply reserve.
How do I determine the correct size storage unit for my belongings?
We offer a wide selection of sizes which include small, medium, large, sizes differ by location. At our facilities we also offer RV and Boat Storage at select locations. Let one of our friendly self-storage experts help you find the perfect unit. View our Size Guide to assist you.
How long does it take to rent a storage unit?
Approximately 5-10 minutes.
About Our Storage Facilities What are your access hours?
Our office hours are from 8:00 am to 6:30 pm seven days a week and our gate hours are from 7:00 am to 7:00 pm.
Do you offer climate controlled units?
Our Rancho Cucamonga facilities offer climate control. View locations in Rancho Cucamonga.
Are there courtesy carts available onsite to use when loading/unloading?
Yes, courtesy carts are available.
Can I store my vehicle, boat or RV?
We offer indoor and outdoor parking spaces so you can park your RV, boat, classic car, limo, and other vehicles.
What type of security is offered at the site?
We feature state-of-the-art security for increased piece of mind, computerized gate access that allows valid and authorized customer through the security gate, individual alarms on select units, and security cameras.
Can I purchase moving/packing supplies onsite?
Yes, we offer a wide variety of moving supplies to accommodate your packing needs at all of our locations. We bulk in bulk and pass the savings onto you!
How long has Price Self Storage been in business?
We have been in the storage industry since 1998.
Free Truck and Driver How does the free truck and driver work?
Each Price Self Storage location offers a free truck and driver service to new tenants moving in. This offer is available with the rental of select units and subject to availability and geographic restrictions of a 15 mile radius from the facility. If the unit you have selected qualifies for the free truck and driver service and after you sign your storage lease, you can reserve the use of truck. We recommend scheduling at least a week before your desired move-in date. Our driver brings the truck to you, and you load and unload the truck. It is so easy to get your items to Price Self Storage with the free use of our truck and driver to move-in. For more details see Free Truck and Driver.
Payment Options How do I pay my bill? What forms of payment do you accept?
Payments can be made easily online at www.paymystoragerent.com, in person or by phone. We offer payment options which include cash, check, credit card and recurring automatic payments.
How do I sign up for auto-pay?
AutoPay can be completed online or in the office. To setup AutoPay online, login to your account and click the AutoPay Setup button to access the setup process and agreement form. You may also enroll in AutoPay at the office.
Rates and Discounts What are the discounts and special promotions you offer?
We offer a wide variety of promotions that vary by location. Contact the location nearest to you and inquire. Restrictions may apply.
Do you price match?
Yes, some restrictions apply; call manager for details.
Contract Questions Am I signing a long-term lease?
All of our rentals are month-to-month with no long-term commitment.