Save Time At the Check-out Line, Rent Online Today!

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ONLINE SPECIAL
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up to 15 % Off Monthly Rent on Select Units
Promotion Subject to change. Offer valid on new rentals of select units. Subject to availability. Applies to base monthly rent and percentage savings subject to rounding. Unit sizes are approximations and subject to variation; may be smaller than categorized. Other restrictions and fees, including administration fee apply. Terms and Conditions apply, view for details.

Online Special Rates Reserve online to take advantage of special pricing. Discounts vary by location and unit size and subject to availability. Unit sizes are approximations and subject to variation; may be smaller than categorized.
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Walnut Creek

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Effective Date: January 1, 2022

Please read our Terms and Conditions (“Terms”) in its entirety. By using our website, (including for the reservation of storage space), you are consenting to the practices described in these Terms and in the Privacy Policy, incorporated herein by reference. If you do not agree with this policy, please discontinue use of this website.


We reserve the right to amend these Terms at any time and without notice. These Terms apply exclusively to the access and use of our websites, including PriceSelfStorage.com, RVandBoatStorage.com, PriceWinestorage.com, Mini-Max.com, PriceStudentStorage.com, StoreForTheSummer.com, Student-self-storage.com, StudentStorage123.com, StudentStorageSpecial.com, SummerSelfStorage.com, SanJuanCapistranoSelfStorage.com, SanJuanSelfStorage.com,  SelfStorageSanJuan.com, SelfStorageSanJuanCapistrano.com and BestPriceSelfStorage.com (collectively, the “Websites” or this “Website”), and of the related Price Self Storage services and features (collectively, the “Services”) and do not alter in any way the terms and conditions of any other agreement the user may have with Price Self Storage regarding its products or services. To the extent the terms of the Price Self Storage Self-Storage Agreement and any other agreements relating to Price Self Storage’s products and services (collectively "Price Self Storage Agreements") conflict with these Terms, the Price Self Storage Agreements shall prevail. To the extent any other terms set forth in any other agreement relating to the Website’s transactions contemplated by these Terms conflict with these Terms (with the exception of the Price Self Storage Agreements), these Terms shall prevail.

The Websites are intended solely and exclusively for residents of the United States. Accordingly, these Terms and Conditions are directed only towards residents of the United States. By using our Websites, you represent that you are not a European Union resident. It is a violation of these Terms and Conditions to use the Websites if you are located outside of the United States, including in the European Union. 

Please note these Terms contain a Binding Arbitration provision. For more information about the Binding Arbitration provision and how to opt out, please see below.


Access and Use of the Service

  • Account
You may be asked to register for an account. You agree to take all necessary and appropriate steps to prevent unauthorized access to your account. You agree to immediately notify us at customerservice@priceselfstorage.com if you suspect or experience any unauthorized access to your account. We may require that you update your account password and/or username from time to time. 

By registering for an account, you represent and warrant that the information you provide is accurate and complete. If you register under automated means or under false or fraudulent pretenses, your account will be deleted by Price Self Storage. 

For security reasons, account information may only be reviewed and corrected at your respective facility. 

Price Self Storage may, in its sole discretion, with or without reason or cause, without notice or liability to you or any third party, terminate your account.  

  • Storage Unit Sizes
YOU ARE ACCEPTING THE STORAGE UNIT “AS-IS”:  Storage unit sizes stated on our website, in advertising, and/or in the rental agreement and related documents are approximations and are provided for comparison purposes only. Storage units may be materially smaller or larger than the approximations indicated and may be shaped differently than indicated.  Storage units may be uniquely or irregularly configured and may contain unique or irregular features, including without limitation, poles, bulkheads, columns, or curbs. Occupants should inspect the storage unit before making a rental decision.  The rental decision should be made based upon such inspection and not based on any stated size specifications.  Storage units are not rented by the square foot, and rent is not based on square foot measurements. Rental sums for a storage unit are based on many factors, including without limitation, the location of the storage unit, the rental market of which the storage unit is a part, the accessibility of the storage unit, the features of the facility, and other factors and characteristics particular to the storage unit.  

  • Payments
Payment transactions are processed through the use of a secure server, which is intended to protect the privacy of the user's information. However, Price Self Storage does not guarantee that the use of this secured server will safeguard information transferred electronically between the user and Price Self Storage in all situations.

  • Protection Plan
The Protection Plan is part of the storage service provided by Price Self Storage. Price Self Storage does not insure Occupant’s stored property. Occupant bears all the risk of loss or damage to any stored property. Protection Plan payments shall be made on a monthly basis in addition to the monthly rent as provided in the Price Self Storage Agreements and any other applicable fees. The Protection Plan provides a limited contractual right to reimbursement. It is not an insurance policy and Price Self Storage is not an insurance company. Occupant may opt-out of the Protection Plan by providing proof of insurance covering the stored property and satisfying the requirements for opting out set forth in the Price Self Storage Agreements. Please click here for more details on our Protection Plan.


Vacating the Space

When you reserve a storage space and also when you enter a Self-Storage Agreement, you agree that you must provide at least fifteen (7) days advance written notice to Owner of your intent to vacate said storage space.  You also agree to other terms and conditions, such as full payment of all rent due and owing before vacating the space and leaving the space without damage.  On the day that you complete vacating said storage space, you must fill out and sign the designated Notice of Completed Vacate form provided to you and personally deliver it to the facility office during regular office hours on the move-out date (or during office hours on the following business day if the move-out was completed after office hours).  You acknowledge and agree that storage fees may continue to accrue if the Notice of Completed Vacate form is not delivered.

If you vacate the storage space or otherwise remove your lock and property from the storage space, even if you do not execute the designated Notice of Intent to Vacate or Notice of Completed Vacate forms, you hereby agree that you unconditionally release Price Self Storage Holdings, LLC, Price Self Storage management Inc., and their respective affiliates and subsidiaries, including all of their respective members, managers, shareholders, officers, Directors, Employees, Affiliates, Subsidiaries, Attorneys, Representatives or Agents (Collectively, the “Price Self Storage Companies”) from all claims and demands of loss, damage, injury, liability, or other expense of any nature whatsoever, whether known or unknown.  You acknowledge that it is possible that unknown losses or claims exist and that you took such possibility into account in giving this release.

All rights under California Civil Code Section 1542 are herby waived.  That section provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” You expressly, knowingly, and intentionally waive any and all rights, benefits, and protections of Section 1542 and of any other state or federal statute or common law principle limiting the scope of a general release.


Copyright & Trademarks

All materials on the Websites, including but not limited to design, text, graphics and content are the copyrighted property of Price Self Storage. The Price Self Storage name, logo (including the following marks and taglines: IS YOUR LIFE TOO FULL OF STUFF?®, BEST PRICE SELF STORAGE®, BRING ALL YOUR STUFF TO OUR PLACE!®, LIVE UNCLUTTERED.®, PRICE SELF STORAGE®, STORAGE MADE SIMPLE. LIVE UNCLUTTERED.®, and STORAGE MADE SIMPLE.®) shown on the Websites are trademarks of Price Self Storage. They may not be copied, reproduced, or used in whole or in part, without the prior express written consent of the applicable Price Self Storage entity.
 
Third Party Websites

The Price Self Storage sites may contain images of and links to third party websites ("Linked Sites"). The Linked Sites are not under the control of Price Self Storage and Price Self Storage is not responsible for examining or evaluating any Linked Sites, and Price Self Storage does not warrant the offerings of any of these businesses or individuals or the content of the Linked Sites. Price Self Storage does not assume any responsibility or liability for the actions, product, and content of all these Linked Sites and any other third parties. Price Self Storage is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Price Self Storage of any Linked Sites or any association with its operators, or with any of its products or services. You should carefully review their privacy statements and other conditions of use.

Use of Asterisks (*) 

Some written materials issued by Price Self Storage may reference these Terms and Conditions, in whole or in part.  In such instances, these Terms and Conditions apply to such materials, in addition to our Website.  Please note that some offers on this Website apply to online transactions only.  In addition to any other qualification or disclaimers that may apply specifically (see below), any statement on this website qualified with an asterisk (*), double asterisk (**) or cross symbol (†) is contingent on Price Self Storage review and approval and shall also be expressly subject to these Terms and Conditions.


Promotions or Other Offers

  • Free Use of Truck & Driver to Move-in
Available only at select locations. Where available, the following terms apply. Any invitation or offer providing for the use of Price Self Storage's resources to assist with move-in, including without limitation, the offers to "move you in free" or for "free use of our truck and driver to move-in with all new rentals", is subject to the following: Our driver brings the truck to you. You are responsible for loading and unloading the truck. The offer is available with rental of select units and is subject to availability and geographic restrictions. Offer available to new rentals only at move-in. The truck may not be used to move-out. “Move you in free” and similar offers exclude any applicable costs of merchandise, additional services, administrative fees, taxes, Protection Plan payments, and incidental costs of labor, transportation, or similar costs. 

  • 30-Day Satisfaction Guarantee
Satisfaction claims must be made within the first 30 days of occupancy and must be made to the facility manager. You can find the contact information for your respective facility manager here. Claims made after 30 days will not be eligible for a refund.  

  • Lowest Move-in Cost in Town Guarantee
If a local competitor has a verifiable lower total move-in cost at the time of your rental, we will beat the total move-in cost . Third-party cost must be presented before execution of your rental agreement for consideration in pricing. The total move-in cost includes on the following direct storage charges: first month’s rental rate, administration fee, protection plan, and any applicable taxes. The total move-in cost does not apply to costs of locks, merchandise, boxes, or any other supplies, incidental costs of labor, transportation, or any other costs incurred in the moving process. The guarantee only applies to storage units of similar size, with similar terms, availability, and features in the same neighborhood as the Price Self Storage facility at which the guarantee is being offered, all as determined in Price Self Storage’s reasonable discretion. Subject to unit availability. The offer applies to new tenants only and is not available to existing occupants requesting to relocate within the facility.

  • Sales and Other Promotional, Move-in & Rental Offers
Any invitation or offer providing rental discounts, move-in specials, promotions or guarantees, including without limitation "$1 move-in," "free month," “first month free,” “first month’s rent free” "50% off 3 months," "[##]% off monthly rent," "50% off 2 months," or "free move-in", is subject to the following: Limited to designated units at designated facilities. No substitutions are permitted. Offers are subject to availability of spaces and only available to new customers signing and entering into the Price Self Storage Agreements. Offers are not available to existing occupants requesting to relocate within the facility. Offers are only available once per unit, per occupant. Offers apply to base monthly storage fees only. Promotions are available for a limited time and subject to availability. Offers exclude any applicable costs of merchandise, additional services, administrative fees, taxes, Protection Plan payments, and incidental costs of labor, transportation, or similar costs. For more information, please contact your respective facility manager. To the extent the terms of the Price Self Storage Agreements conflict with these Terms, the Price Self Storage Agreements shall prevail. To the extent any other terms set forth in any other agreement or in any oral communications relating to the Services contemplated by these Terms conflict with these Terms (with the exception of the Price Self Storage Agreements), these Terms shall prevail.


Telephonic Communications 

You acknowledge that telephone calls to or from Price Self Storage and/or its affiliates or anyone calling on its behalf may be monitored and recorded, and you agree to such monitoring and recording.

You verify that any contact information you provide to Price Self Storage or anyone calling on its behalf, including, but not limited to, your name, mailing address, email address, your residential telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber, owner, and/or regular user of any telephone number that you provide to us.  Should any of your contact information change, you agree to immediately notify us to correct the information at the facility in which your storage unit is located in the manner required by your Self-Storage Agreement.  

You agree to indemnify, defend, and hold Price Self Storage and/or its affiliates harmless from and against any and all claims, losses, liability, costs, and expenses (including reasonable attorneys’ fees) arising from failure to update your contact information (including your telephone number), your voluntary provision of a telephone number that is not your own, and/or from your violation of any federal, state, or local law, regulation, or ordinance.  

You agree that by voluntarily providing your telephone number(s) to Price Self Storage, you expressly agree to receive prerecorded voice messages and/or autodialed calls or text messages from us to your telephone and/or mobile device related to your account, any transaction with us, and/or your relationship with Price Self Storage. Agreement is not a condition of renting with Price.

You agree that by voluntarily providing your telephone number(s) to Price Self Storage, you expressly agree to receive prerecorded voice messages and/or autodialed calls or text messages from us to your telephone and/or mobile device related to Price Self Storage offers. Agreement is not a condition of renting with Price.

You also agree that Price Self Storage may obtain, and you expressly agree to be contacted at, email addresses, mailing addresses, and phone numbers provided by you directly or obtained through other lawful means, such as skip tracing. These telephone calls and text messages may include, for example, confirmation of reservation requests, changes to your account, and account collections. You agree to receive calls and text messages to your telephone and/or mobile device even if you cancel your account or terminate your relationship with us, except if you opt-out or revoke your consent, as provided below. 

Sales calls or text messages to your telephone and/or mobile device may be made by or on behalf of Price Self Storage even if your telephone number is registered on any state or federal Do Not Call list unless and until you opt out or revoke your consent through the methods provided below. 

You acknowledge that your service carrier may charge you for these calls or text messages and that you are solely responsible for these charges.

You may opt-out of automated calls or text messages at any time. To opt-out of text messages, reply STOP to any text message you receive. For help, text HELP. You acknowledge and agree that you may receive a text message confirming your opt-out. To opt-out of automated telephone calls (but not text messages), press “9” when prompted on the call. For a list of facility locations, visit our Contact Us page on or website at www.priceselfstorage.com

Please note that if you opt out of automated calls, we reserve the right to make non-automated calls to you relating to your account, any transaction, account collections, or your relationship with us. 

This section shall survive termination of the Agreement.


DISCLAIMER OF WARRANTIES

PRICE SELF STORAGE PROVIDES ITS WEBSITES AND ITS SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PRICE SELF STORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, REGARDING THE USE OF ITS WEBSITES. PRICE SELF STORAGE MAKES NO REPRESENTATIONS WITH RESPECT TO ITS WEBSITES, ITS SERVERS, OR EMAILS SENT FROM PRICE SELF STORAGE, AND DOES NOT WARRANT THAT ITS WEBSITES, ITS SERVERS, OR E-MAILS SENT FROM PRICE SELF STORAGE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

WHILE PRICE SELF STORAGE MAKES EVERY EFFORT TO PROVIDE ACCURATE INFORMATION, PRICE SELF STORAGE CANNOT GUARANTEE THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION ON ITS WEBSITES. THE CONTENT OF ITS WEBSITES MAY CONTAIN INADVERTENT TECHNICAL OR FACTUAL INACCURACIES AND TYPOGRAPHICAL ERRORS. HOURS AND AMENITIES MAY VARY BY LOCATION. PRICE SELF STORAGE RESERVES THE RIGHT TO UPDATE, REVISE, ADD TO, CHANGE OR IMPROVE THE INFORMATION, CONTENT AND DOCUMENTS ON ITS WEBSITE AT ANY TIME WITHOUT NOTICE. ALL UNIT SIZES ARE APPROXIMATIONS AND ARE FOR COMPARISON PURPOSES ONLY. UNITS MAY BE SMALLER THAN INDICATED OR SHAPED DIFFERENTLY THAN INDICATED. CUSTOMERS SHOULD INSPECT THE UNIT BEFORE SIGNING THE CONTRACT AND THE RENTAL DECISION SHOULD BE BASED ON THE INSPECTION OF THE UNIT TO BE RENTED AND NOT ON THE ADVERTISED UNIT SIZE. UNITS ARE NOT RENTED BY THE SQUARE FOOT, AND RENT IS NOT BASED ON SQUARE-FOOT MEASUREMENTS.

YOU SHOULD BE AWARE THAT ANY ONLINE COMMUNICATION MAY NOT BE FULLY CONFIDENTIAL AND THAT FEDERAL POSTAL REGULATIONS DO NOT PROTECT ELECTRONIC MAIL.


LIMITATION OF LIABILITY:

IN NO EVENT SHALL PRICE SELF STORAGE HOLDINGS, LLC, PRICE SELF STORAGE MANAGEMENT INC., AND THEIR RESPECTIVE AFFILIATES AND SUBSIDIARIES, INCLUDING ALL OF THEIR RESPECTIVE MEMBERS, MANAGERS, SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, ATTORNEYS, REPRESENTATIVES OR AGENTS (COLLECTIVELY,THE “PRICE SELF STORAGE COMPANIES”),  BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY ECONOMIC, CONSEQUENTIAL, INCIDENTAL, DIRECT,  INDIRECT, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF, RELATING TO, OR CONNECTED WITH THE USE OF THIS WEBSITE OR SERVICES, BASED ON ANY CAUSE OF ACTION, EVEN IF FORESEEABLE OR EVEN IF THE PRICE SELF STORAGE PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL THE PRICE SELF STORAGE PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY.  


Indemnification

You agree to indemnify and hold Price Self Storage Holdings, LLC,  Price Self Storage Management Inc and all other Price Self Storage Companies (the "Indemnified Parties") harmless from any damage, loss, cost or expense (including without limitation, attorneys' fees and costs) incurred in connection with any third-party claim, demand or action ("Third Party Claim") brought or asserted against any of the Indemnified Parties: (i) alleging facts or circumstances that would constitute a breach of any provision of these Terms by you or, (ii) arising from, related to, or connected with your use of the Websites or the Services. If you are obligated to provide indemnification pursuant to this provision, Price Self Storage may, in its sole and absolute discretion, control the defense, settlement and disposition of any Third Party Claim at your sole cost and expense. Without limiting the foregoing, you may not settle, compromise or in any other manner dispose of any Third Party Claim without the consent of Price Self Storage.


Arbitration

These Binding Arbitration terms govern only your relationship with the Websites. They do not govern any other conduct related to your dealings with Price Self Storage. 

You have the right to reject the Binding Arbitration terms as set forth in this section (Binding Arbitration). If you reject, neither you nor Price Self Storage can require the other to participate in an arbitration proceeding. You can reject arbitration by contacting us by email at disputeresolution@priceselfstorage.com, stating that you would like to reject the arbitration provision. To be effective, your e-mail must be sent within thirty (30) days of the date that you first became subject to this Binding Arbitration provision. You do not have the right to reject any other provisions in these Terms.

This section provides that disputes between you and us may be resolved by binding arbitration. Arbitration replaces the right to go to court, have a jury trial or initiate or participate in a class action. In arbitration, disputes are resolved by an arbitrator, not a judge or jury. This section is governed by the Federal Arbitration Act (FAA), and shall be interpreted in the broadest way the law will allow.

  • Covered Claims

You or we may arbitrate any claim, dispute or controversy between you and us arising out of or related to these Terms or your use of the Website (“Claims”). If arbitration is chosen by any party, neither you nor we will have the right to litigate that Claim in court or have a jury trial on that Claim.

Except as set forth below, all Claims are subject to arbitration, no matter what legal theory they are based on or what remedy (damages, or injunctive or declaratory relief) they seek, including Claims based on contract, tort (including intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law; Claims made as counterclaims, cross-claims, third-party claims, interpleaders or otherwise; Claims made regarding past, present, or future conduct; and Claims made independently or with other Claims. This also includes Claims made by or against anyone connected with us or you or claiming through us or you, or by someone making a claim through us or you, such as an agent, representative, third party vendor or an affiliated/parent/subsidiary company.


  • Arbitration Limits

Individual Claims filed in a small claims court are not subject to arbitration, as long as the matter remains in small claims court.


If you assert a Claim against us, we can choose to arbitrate, including actions to collect a debt from you. You may arbitrate on an individual basis Claims brought against you, including Claims to collect a debt.

Claims brought as part of a class action, private attorney general or other representative action can be arbitrated only on an individual basis. The arbitrator has no authority to arbitrate any Claim on a class or representative basis and may award relief only on an individual basis. If arbitration is chosen by any party, neither you nor we may pursue a Claim as part of a class action or other representative action. Claims of two (2) or more persons may not be combined in the same arbitration.


  • Administration

The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures before a single neutral arbitrator. For a copy of JAMS procedures, to file a Claim or for other information, contact JAMS by calling (800) 352-5267 or by visiting www.jamsadr.com. A copy of the current JAMS rules is available from the JAMS website at www.jamsadr.com/rules-comprehensive-arbitration/.

Any award by an arbitrator shall be binding and final. Judgment on the award may be entered in any court having jurisdiction.


  • Paying for Arbitration Fees

The arbitrator may determine how the costs and expenses of the arbitration will be allocated between the parties and may award attorneys’ fees.


General Matters

  • Governing Law and Venue
These Terms are binding upon each party hereto and its successors and permitted assigns and shall be governed by and construed in accordance with the laws of the State of California without reference to the conflict of law principles thereof. 

If you have validly rejected the Binding Arbitration provision, all actions or proceedings arising in connection with these Terms shall be resolved exclusively in the state or federal courts located in San Diego County, California, and to submit to personal jurisdiction of the courts located in San Diego County, California for the purpose of litigating all such disputes. This choice of venue is intended by the both of us to be mandatory and not permissive in nature, and to preclude the possibility of litigation between the parties with respect to, or arising out of, these Terms in any jurisdiction other than that specified in the Binding Arbitration provision. We both waive any right either of us may have to assert the doctrine of forum non conveniens or similar doctrine or to object to the venue with respect to any proceeding brought in accordance with this section. You agree to the exclusive jurisdiction of such courts, agree to accept service of process by mail, and waive any jurisdictional or venue defenses otherwise available.


  • Assignment 

We may, at any time, sell, transfer or assign any or all of our rights or duties under these Terms. If we do so, we can share information concerning your account and services with prospective transferees or assignees.

These Terms and all of your rights and obligations under it are not assignable or transferable by you without the prior written consent of Price Self Storage.


  • Third Party Rights

You acknowledge that these Terms and your account are for your exclusive benefit and convenience. Neither can be transferred to any other person and no other person may claim rights under this Agreement or through your account. Nothing contained herein shall be construed as granting, vesting, creating or conferring any right of action upon any other third party. This provision is not intended to limit or impair the rights that any person may have under applicable Federal statutes.


  • No Waiver

No waiver under these Terms is effective unless it is in writing, identified as a waiver to these Terms, and signed by the party waiving such right. No delay or omission by us to exercise any right, remedy, power, privilege, or condition in enforcing any term or condition of these Terms, or act, omission or course of dealing with you, shall impair any such right, remedy, power, privilege, or condition or be construed to be a waiver thereof. Any waiver by us of any covenant, condition, or agreement to be performed by you shall not be deemed to be a waiver of any future occasion. Unless stated otherwise, all remedies provided for in these Terms shall be cumulative and in addition to and not in lieu of any other remedies available to either party at law, in equity, or otherwise.


  • Severability

If any of the terms and conditions in these Terms are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms and conditions of these Terms and will not affect the validity and enforceability of the remaining provisions.


  • Entire Agreement

These Terms (and the documents incorporated herein) constitutes a single, integrated, written contract expressing the entire agreement between you and us relative to the subject matter hereof. No covenants, agreements, representations, or warranties of any kind whatsoever have been made by you or by us hereto, except as provided for herein.



Contact Us

If you have any questions, please contact us at:

 

Price Self Storage
PO Box 27615, San Diego CA 92198
(858) 485-5900 Ext. 0

 

Or, reach out to your respective facility manager:

 

San Diego, Morena Blvd
4635 Morena Boulevard
San Diego, CA 92117
858-866-8876

 

San Diego, Murphy Canyon Rd
3951 Murphy Canyon Road
San Diego, CA 92123
858-429-5884

 

Pacific Beach, Albuquerque Street
4667 Albuquerque Street
San Diego, CA 92109
858-866-8877

 

Solana Beach, Stevens Avenue West
533 Stevens Ave West
Solana Beach, CA 92075
858-345-5863

 

Santee, Buena Vista Avenue
10336 Buena Vista Ave
Santee, CA 92071
619-567-4989

 

San Juan Capistrano, Valle Road
32992 Valle Road
San Juan Capistrano, CA 92675
949-429-4838

 

Culver City, National Blvd
10151 National Blvd
Los Angeles, CA 90034
310-736-2512

 

West Los Angeles, La Brea Avenue
3430 South La Brea Avenue
West Los Angeles, CA 90016
323-924-2025

 

Azusa
1110 West Foothill Blvd
Azusa, CA 91702
626-629-1224

 

Rancho Cucamonga, Haven Avenue
6599 Haven Avenue
Rancho Cucamonga, CA 91737
909-942-6050

 

Rancho Cucamonga, Arrow Route
10005 Arrow Route
Rancho Cucamonga, CA 91730
909-942-6051

 

Norco
2200 Cota Street
Norco, CA 92860
951-817-7740

 

Walnut Creek
1126 Saranap Avenue
Walnut Creek, CA 94595

925-478-3804

Price Self Storage Privacy Policy

Effective Date: June 7, 2023[LJM1] 

Price Self Storage Holdings, LLC, Price Self Storage Management Inc. and all other Price Self Storage Companies (“Price Self Storage,” “we,” “us’” or “our”) are committed to responsible information management practices. As a part of that commitment, this Price Self Storage Privacy Policy (“Privacy Policy”) is an effort to provide users of our websites and services, including at PriceSelfStorage.com, RVandBoatStorage.com, PriceWinestorage.com, Mini-Max.com, PriceStudentStorage.com, StoreForTheSummer.com, Student-self-storage.com, StudentStorage123.com, StudentStorageSpecial.com, SummerSelfStorage.com, SanJuanCapistranoSelfStorage.com, SanJuanSelfStorage.com, SelfStorageSanJuan.com, SelfStorageSanJuanCapistrano.com and BestPriceSelfStorage.com (collectively, the “Websites” or this “Website”), (which includes our regular and mobile websites) with a clear understanding of how we collect information, how we use the information we collect, with whom we disclose such information, and the steps we take to secure the information we collect.

By using our Websites or services, you consent to the collection, use and sharing of your information by Price Self Storage in accordance with this Privacy Policy. This Privacy Policy incorporates herein the Terms and Conditions of this Website; both statements should be read in conjunction with each other.

This Privacy Policy is intended solely and exclusively for residents of the United States. Accordingly, this Privacy Policy is directed only towards residents of the United States. By using the Websites, you represent that you are not a European Union resident. If you are located outside of the United States, including in the European Union, and you use the Websites you are doing so in violation of our Terms and Conditions. By providing Personally Identifiable Information, you acknowledge and consent to the transfer and processing of such information in the United States.

This Privacy Policy is not intended to govern any information that may be located in storage units. Any information that may be located in storage units will be governed by the terms of the Price Self Storage Self-Storage Agreement.

What Does This Privacy Policy Apply To?

This Privacy Policy describes our privacy practices for information that we collect:

·       through the Websites;

·       when you use, purchase, obtain or consider our self-storage services (“Services”);

·       when you communicate with us in any way including by calling or emailing our customer service department, participating in an online chat, connecting with us on social media, post to our social media pages and tagging us in your social media posts (collectively, “Communications”); and

·       when you respond to our advertisements or participate in surveys or participate in our contests or promotions (the “Participation Opportunities”).

What information is being collected?

1.               Personally Identifiable Information: This category includes information that would allow us to identify you personally. This includes contact information, such as names, addresses, e-mail addresses, driver’s license information, and phone numbers, as well as billing information, such as credit card numbers. For instance, if a customer desires to make an online payment, we require the customer to provide a credit card number.

2.               Other Information: This category refers to information that does not directly identify a specific individual. For instance, this Website may track the total number of visitors to the Website, the number of visitors to a particular page of the Website, and/or other such technical information, including, internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, approximate location derived from IP address, and internet service provider. This data may be used to diagnose problems with the Website, gather demographic, geographic and other information that does not directly identify you to improve our services or marketing efforts, improve our services and product, and for similar purposes. We may also make Personally Identifiable Information anonymous or aggregate such anonymous data so that it becomes Other Information.

How Do We Collect Information?

1.               Voluntarily Provided Information: Price Self Storage may collect information, which may include Personally Identifiable Information, that is provided to us voluntarily. This information may be collected in coordination with a voluntary survey, information or service request, promotional contest, a reservation, the execution of a self storage agreement, or by similar voluntary methods.

2.               Passive Information Collection: Price Self Storage may also collect information, which may include Personally Identifiable Information, automatically when you visit the Website. This information may include website “traffic” data or IP addresses (an IP address is a number automatically assigned to your computer in order to use the Internet), or other similar information . Information may be collected using technologies such as standard server logs, cookies, pixels, and clear GIFs or Web beacons. To learn more about our use of cookies, please review our Cookie Statement.

a)               Analytics Companies: We partner with certain third parties (such as Google Analytics) to collect information about the use of our website and the use of other websites, apps, and online resources. These third parties may use server logs, web beacons, tags, pixels, and similar technologies, and they may set and access cookies on your browser. These third parties may provide us your Personally Identifiable Information, as well as aggregated information and anonymized information. We use the information collected by these third parties to engage in analytics, auditing, research, and reporting. You can read Google’s privacy policy, which applies to Google Analytics and the information collected by Google Analytics, at http://www.google.com/intl/en/policies/privacy/

3.               When You Contact Us: Personally Identifiable Information may be gathered as a result of phone calls, emails or other communications with us. In the case of phone calls and chat widget, some Personally Identifiable Information may be collected automatically, like a phone number.

4.               Social Media: If you interact with us on social media networks - such as Facebook, Instagram, Twitter, YouTube or Pinterest - we may collect or receive Personally Identifiable Information about you such as your name and profile photo. For example, we may collect this information when you tag us, like our posts or comments, comment on or reply to our posts and comments, or incorporate our name into a hash tag. We will treat the information we collect or receive in accordance with this Privacy Policy. We are not, however, responsible for the collection, use or disclosure of your information by such third-party social media networks. Their collection, use, and disclosure of information is governed by their own information collection and privacy policies.

5.               From Third Parties: We may collect information, which may include Personally Identifiable Information, from third parties and vendors, as well as from publicly available sources, and add it to the other information collected.

a)               Third Party Reservation Sites: When you use a third-party reservation site to reserve one of our storage units, that third- party will collect your Personally Identifiable Information and will subsequently provide some of your Personally Identifiable Information to us to confirm your reservation. We will treat the information we receive in accordance with this Privacy Policy. We have no control over, and are not responsible for, the information collected by the third-party reservation company. Please review their privacy policy to learn about their privacy practices.

How Do We Use Personally Identifiable Information?

Information collected by this Website is used for the following purposes:

·       To provide you with the Services or products you request;

·       To confirm your identity

·       To address customer inquiries or issues;

·       To maintain customer accounts and dealings;

·       To process customer payments;

·       To enhance Website operations;

·       To provide marketing and promotional efforts;

·       To enforce agreements, address security hazards, prevent fraud or illegal or improper activities;

·       To provide, develop, maintain, and improve our Services (e.g. evaluating the performance of our staff, assessing the quality of our products and Services, and helping us improve our websites, processes, and facilities);

·       To confirm your eligibility for and process discounts, special pricing, and rebates;

·       To allow creation of and access to an online customer portal;

·       To communicate with you (e.g., for customer service purposes, to discuss billing or payments, or to notify you about past-due payments, liens or auctions relating to your storage unit);

·       To coordinate and facilitate events;

·       To comply with our legal obligations;

·       To protect our legitimate business interests and legal rights;

·       For research and analytical purposes (e.g., identifying trends and effectiveness of marketing campaigns);

·       For administrative purposes (e.g., auditing and reporting);

·       For other legally permissible purposes.

How Long Do We Retain Information?

We retain relevant Personally Identifiable Information related to your account and/or your business relationship with us pursuant to applicable federal and state rules and regulations and so long as retaining said Personally Identifiable Information is necessary including, but not limited to, the duration of your lease, the duration of time when you are a tenant, the duration for which any amounts owed to us are due by you, and a reasonable period after termination of any business relationship.

To What Extent Do We Disclose Your Information to Third Parties?

Price Self Storage may share your information in the following situations:

1.               Service Providers: We may share your information, including Personally Identifiable Information, with third parties or affiliates to assist in our business operations (e.g., to process payments, store data, deliver information, market our services, and perform other similar functions), or to provide the services you have requested.

2.               Business Transfers: We may share your information, including Personally Identifiable Information, as part, of or in connection with, a merger, acquisition, assignment, as part of debt financing, the sale of company assets, or in any similar transaction, or to the extent as may be required in the unlikely event of insolvency bankruptcy, or a receivership.

3.               Disclosures Under Special Circumstances. We may disclose your information to third parties: (i) where we have a good faith belief that such disclosure is necessary to meet any applicable law, regulation, legal process or other legal obligation; (ii) when we believe disclosure is necessary to protect or prevent harm, illegal activity, or financial loss, (iii) to detect, investigate and help prevent fraud or technical issues; and (iv) to cooperate with law enforcement, government, quasi-governmental and public agency requests or reporting requirements.

4.               Protection of Price Self Storage. We, our agents, and independent contractors, may disclose your information, including Personally Identifiable Information, where we believe it may limit our liability in an actual or potential lawsuit, or where otherwise necessary to protect our rights, interests and/or property (including, without limitation, to enforce our agreements), or the rights, interests and/or property of our agents, independent contractors, customers, and others. For example, if there is an unpaid balance on your account, we will provide your Personally Identifiable Information to a collection agency and the unpaid balance may be reported to a credit agency.

How is Personally Identifiable Information Secured?

We employ safeguards to help preserve our Websites’ user’s security and privacy and to help prevent the misuse of any Personally Identifiable Information. These safeguards are consistent with industry standards. In addition to other procedural safeguards, we use security software (SSL, or Secure Sockets Layer, technology) and firewalls to protect your information.

Unfortunately, no data transmission over the Internet or any wireless network can be absolutely secure. As a result, while we strive to protect your Personally Identifiable Information, we can make no representations or warranties regarding the security of any data exchanged through the Websites or our Services. There are potential security risks beyond our control. With this in mind, by using the Website you acknowledge that you are transmitting data through the Websites and Services at your own risk.

What Third Party Technologies May Be Encountered on the Websites?

Third Party Websites

Our Websites may contain images of and links to third-party websites (“Linked Sites”). The Linked Sites are not under our control and we are not responsible for examining or evaluating any Linked Sites. We also do not warrant the offerings of any of these businesses or individuals or the content of the Linked Sites. We do not assume any responsibility or liability for the actions, product, and content of all these Linked Sites or any other third parties. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of any Linked Sites or any association with its operators, or with any of its products or services. You should carefully review their privacy statements and other conditions of use.

Third Party Applications

Third-party applications, such as Instagram, Facebook, Twitter, Pinterest, or Google buttons, may be available on our Websites. The owners or providers of those third-party applications may collect Personally Identifiable Information from you when you click through to their platform or website from our Websites. We are not responsible for the collection, use or disclosure of your information by such third parties. Their collection, use, and disclosure of information is governed by their own information collection and privacy policies.

Digital Advertising

We partner with third parties to provide advertising services that are targeted based on your online activities across websites, mobile apps, and devices over time (commonly referred to as “interest-based advertising” or “online behavioral advertising”). Our advertising partners may collect information about your activities on our Websites and combine it with information about your activities on other websites, mobile apps, and devices. They may collect such information using server logs, cookies, web beacons, tags, pixels, mobile advertising IDs (such as Facebook cookies or Google’s Advertising ID), cross-device linking, and similar technologies. For example, our advertising partners may use the fact that you visited our website to target advertising to you on other websites and mobile apps on your current device or on other devices you use. They may match your browsers or devices if you log into the same online service on multiple devices or if your devices share similar attributes that support an inference that they are used by the same person or household. This means that information about your activity on websites or apps on your current browser or device may be combined and used with information collected from your other browsers or devices.

What Privacy Rights and Choices Do You Have?

In addition to the rights and choices listed in this section, California Consumers may also have the rights described in the section below titled: Notice to California Residents - Your California Privacy Rights, found here[ .   

Promotional/Marketing Communications: You may opt out of receiving future promotional communications from us by emailing us at marketing@priceselfstorage.com or by following the instructions within a promotional communication you received from us. We will try to comply with your request as soon as reasonably practicable. If you opt out of receiving marketing emails from us, we may still send you important administrative messages - such as communications regarding billing, payments, lien notices or auction notices concerning your storage unit - from which you cannot opt out.

Cookies: You have the right to choose whether or not to accept cookies. However, they are an important part of how the Websites work, so you should be aware that if you choose to refuse or remove cookies, it could affect the availability and functionality of the Websites. When you first visit our website, you will be presented with a banner which offers you a choice about whether to allow all cookies or customize your consent to our use of cookies and similar tracking technologies, the use of which may constitute a “sale” or “share” of personal information under applicable law. If you wish to amend your choices, you can do so by clicking here[Link] . Please note that your request to opt-out of sale/sharing will be linked to your browser identifier only. If you use a different computer or Internet browser to access our sites, you will need to renew your cookie management choices.  In addition, most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit https://allaboutcookies.org/.  Please note that your request to opt-out of sale/sharing will be linked to your browser identifier only. If you use a different computer or Internet browser to access our sites, you will need to renew your cookie management choices.

Analytics: As discussed above, we partner with Google Analytics. You can read Google’s privacy policy, which applies to Google Analytics and the information collected by Google Analytics, at http://www.google.com/intl/en/policies/privacy/. You can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current browser https://tools.google.com/dlpage/gaoptout.

We also use Hotjar’s session replay analytics services. This allows us to record and replay an individual’s interaction with the Services. For more information about how Hotjar uses your personal information, please visit the “Personal Data collected from a visitor of a Hotjar Enabled Site” section of Hotjar’s  Privacy Policy. To learn more about how to opt-out of Hotjar’s use of your information, please click here.

We also use Microsoft Clarity for analytics services. This allows us to record and replay an individual’s interaction with the Services. For more information about how Microsoft uses your personal information (including for its own purposes, e.g., for advertising), please visit the Microsoft Privacy Statement.  To learn more about how to opt out of Microsoft’s use of your information, please click here Digital Advertising: If you would like more information about digital advertising, and to learn about your choices in connection with it and how to visit http://www.aboutads.info/opt-out, or http://www. networkadvertising.org/managing/opt_out.asp To opt out of the practice on your mobile device, you may download the AppChoices app at www.aboutads.info/appchoices.

We also use Facebook Connect for advertising purposes. For more information about Facebook’s use of your personal information, please visit Facebook’s Data Policy. To learn more about how to opt-out of Facebook’s use of your information, please click here while logged in to your Facebook account.

“Do Not Track” Requests: Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Children’s Privacy

We do not intentionally collect , nor do we have any knowledge of data previously collected from children under the age of 16. The Websites are not directed to children under 16 and children under 16 should not use the Websites. If we learn that we have inadvertently collected any such data, we will delete it as soon as possible. If you are the parent or legal guardian of a child whose information we have inadvertently collected, please contact us using the information provided below.

California Shine the Light Disclosure

We do not allow third parties to use your personal information for direct marketing of their products or services. Nevertheless, if you are a resident of California, California Civil Code Section 1798. 83 permits you to request, once per year, information regarding our disclosure of certain of your Personally Identifiable Information to a third-party for that third- party’s direct marketing purposes. If you would like to exercise your right to obtain information under California’s Shine the Light Law, please email us at customerservice@priceselfstorage.com and include CA Shine the Light in the subject matter of your email.

Notice to California Residents - Your California Privacy Rights

This section of the Privacy Policy applies solely to visitors, users, and others who are residents of the State of California (“consumers”). For purposes of this section of the Privacy Policy only, the terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) (as amended by the California Privacy Rights Act (“CPRA”)) and the relevant implementing regulations have the same meaning when used in this section of the Privacy Policy. For example, when used in this section of the Privacy Policy only, “Personal Information” generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Data Retention

Information about our data retention practices is provided in the “How Long Do We Retain Information?” section above.

Collection, Use, and Disclosure of Personal Information in the Past 12 Months

The below chart lists the categories of Personal Information that we have collected about consumers and the categories of third parties to whom we may have disclosed that information during the 12 months preceding the Effective Date.

Category of Personal Information

Source

Business or Commercial Purpose for Collection and Use

Categories of Third parties to Whom Information may have been disclosed

Personal Identifiers

Examples: real name; alias; postal address; telephone numbers; unique personal identifier; online identifier Internet Protocol Address; email address; account name, driver’s license number, passport number and other similar identifiers.

Consumers, Third-Party Reservation Companies, Analytics Companies, Social Media Networks, Digital Advertising Companies

Information is collected and used for the following purposes:

      Confirming your identity

      Providing, developing, maintaining, and improving our products and Services (e.g. evaluating the performance of our staff, assessing the quality of our products and Services, and helping us improve our websites, processes, and facilities)

      Processing and fulfilling a request or other transaction submitted to us

      Confirming eligibility for and processing and fulfilling discounts, special pricing, and rebates

      Processing payments

      Completing reservation or rental of storage units

      Completing sales of boxes, moving supplies or any other products

      Completing contracts as well as any disclosures or other documents required by law.

      Allowing creation of and access to an online customer portal

      Administering sweepstakes, events, special offers, special pricing, discounts, and promotions

      Communicating with you (e.g. for customer service purposes, to discuss billing or payments, or to notify you about past-due payments, liens or auctions relating to your storage unit)

      Providing personalized products and Services, including content, ads and in-store offerings

      Marketing and advertising our products and Services as well as those of affiliated companies, business partners, and other third parties

      For research and analytical purposes (e.g. identifying trends and effectiveness of marketing campaigns)

      For our business operations (e.g. auditing and reporting)

      Coordinating and facilitating events

      Complying with our legal obligations

      Promoting safety, integrity and security, including detecting and preventing fraud

      Protecting our legitimate business interests and legal rights

Marketing Companies, Computer Software Companies, Technology Service Providers, Professional Service Firms, Digital Advertising Providers, Data Management and Storage Companies, Reputation Management Companies, Data Analytics Companies, Call Center Companies, Third-party Reservation Companies, Payment Processing Companies, Social Media Companies, Credit Reporting Companies, Collections Agencies, and Third parties Designated by the Consumer.

Any categories of personal information described in subdivision (e) of Section 1798.80:

Examples: name, signature, address, telephone number, passport number, driver’s license or insurance policy number, bank account number, credit card number, debit card number, or any other financial information

Consumers, Third-Party Reservation Companies, Social Media Networks

Information is collected and used for the following purposes:

      Confirming your identity

      Providing, developing, maintaining, and improving our products and Services (e.g. evaluating the performance of our staff, assessing the quality of our products and Services, and helping us improve our websites, processes, and facilities)

      Processing and fulfilling a request or other transaction submitted to us

      Confirming eligibility for and processing and fulfilling discounts, special pricing, and rebates

      Processing payments

      Completing reservation or rental of storage units

      Completing sales of boxes, moving supplies or any other products

      Completing contracts as well as any disclosures or other documents required by law.

      Allowing creation of and access to an online customer portal

      Administering sweepstakes, events, special offers, special pricing, discounts, and promotions

      Communicating with you (e.g. for customer service purposes, to discuss billing or payments, or to notify you about past-due payments, liens or auctions relating to your storage unit)

      Providing personalized products and Services, including content, ads and in-store offerings

      Marketing and advertising our products and Services as well as those of affiliated companies, business partners, and other third parties

      For research and analytical purposes (e.g. identifying trends and effectiveness of marketing campaigns)

      For our business operations (e.g. auditing and reporting)

      Coordinating and facilitating events

      Complying with our legal obligations

      Promoting safety, integrity and security, including detecting and preventing fraud

      • Protecting our legitimate business interests and legal rights

Marketing Companies, Computer Software Companies, Technology Service Providers, Professional Service Firms, Digital Advertising Providers, Data Management and Storage Companies, Reputation Management Companies, Data Analytics Companies, Call Center Companies, Third-party Reservation Companies, Payment Processing Companies, and Social Media Companies

Commercial information:

Examples: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Consumers, Third-Party Reservation Companies, Analytics Companies, Social Media Networks, Digital Advertising Companies

Information is collected and used for the following purposes:

      Confirming your identity

      Providing, developing, maintaining, and improving our products and Services (e.g. evaluating the performance of our staff, assessing the quality of our products and Services, and helping us improve our websites, processes, and facilities)

      Processing and fulfilling a request or other transaction submitted to us

      Confirming eligibility for and processing and fulfilling discounts, special pricing, and rebates

      Processing payments

      Completing reservation or rental of storage units

      Completing sales of boxes, moving supplies or any other products

      Completing contracts as well as any disclosures or other documents required by law.

      Allowing creation of and access to an online customer portal

      Administering sweepstakes, events, special offers, special pricing, discounts, and promotions

      Communicating with you (e.g. for customer service purposes, to discuss billing or payments, or to notify you about past-due payments, liens or auctions relating to your storage unit)

      Providing personalized products and Services, including content, ads and in-store offerings

      Marketing and advertising our products and Services as well as those of affiliated companies, business partners, and other third parties

      For research and analytical purposes (e.g. identifying trends and effectiveness of marketing campaigns)

      For our business operations (e.g. auditing and reporting)

      Coordinating and facilitating events

      Complying with our legal obligations

      Promoting safety, integrity and security, including detecting and preventing fraud

      Protecting our legitimate business interests and legal rights

Marketing Companies, Computer Software Companies, Technology Service Providers, Professional Service Firms, Digital Advertising Providers, Data Management and Storage Companies, Reputation Management Companies, Data Analytics Companies, Call Center Companies, Third-party Reservation Companies, Payment Processing Companies, and Social Media Companies

Internet or other electronic network activity information:

Examples: browsing history; search history; and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.

Consumers, Third-Party Reservation Companies, Analytics Companies, Social Media Networks, Digital Advertising Companies, Cookies and Collection Technology

Information is collected and used for the following purposes:

      Providing, developing, maintaining, and improving our products and Services (e.g. assessing the quality of our products and Services and helping us improve our websites, processes, and facilities)

      Processing and fulfilling a request or other transaction submitted to us

      Confirming eligibility for and processing and fulfilling discounts, special pricing, and rebates

      Processing payments

      Completing reservation or rental of storage units

      Completing sales of boxes, moving supplies or any other products

      Completing contracts as well as any disclosures or other documents required by law

      Allowing creation of and access to an online customer portal

      Administering sweepstakes, events, special offers, special pricing, discounts, and promotions

       Providing personalized products and Services, including content, ads and in-store offerings

      Marketing and advertising our products and Services as well as those of affiliated companies, business partners, and other third parties

      For research and analytical purposes (e.g. identifying trends and effectiveness of marketing campaigns)

      For our business operations (e.g. auditing and reporting)

      Coordinating and facilitating events

      Complying with our legal obligations

      Promoting safety, integrity and security, including detecting and preventing fraud

      Protecting our legitimate business interests and legal rights

Marketing Companies, Computer Software Companies, Technology Service Providers, Professional Service Firms, Digital Advertising Providers, Data Management and Storage Companies, Reputation Management Companies, Data Analytics Companies, Call Center Companies, Third-party Reservation Companies, Payment Processing Companies, and Social Media Companies

 

Geolocation data:

Examples: the geographic location (latitude and longitude) of an Internet-connected device such as a cell phone, tablet or computer or any other device connected to the internet and used to visit our Websites or use our Software.

Analytics Companies, Cookies and Collection Technology

Information is collected and used for the following purposes:

      Helping us improve our websites, processes, and facilities

      Administering sweepstakes, events, special offers, special pricing, discounts, and promotions

      Providing personalized products and Services, including content, ads and in-store offerings

      Marketing and advertising our products and Services as well as those of affiliated companies, business partners, and other third parties

      For research and analytical purposes (e.g. identifying trends and effectiveness of marketing campaigns)

      For our business operations (e.g. auditing and reporting)

      Coordinating and facilitating events

      Complying with our legal obligations

      Promoting safety, integrity and security, including detecting and preventing fraud

      Protecting our legitimate business interests and legal rights

Marketing Companies, Computer Software Companies, Technology Service Providers, Professional Service Firms, Digital Advertising Providers, Data Management and Storage Companies, Reputation Management Companies, Data Analytics Companies, Call Center Companies, Third-party Reservation Companies, Payment Processing Companies, and Social Media Companies

 

Right to Know About Personal Information Collected, Disclosed, or Sold

Consumers have the right to request that we disclose to that consumer or a person or business designated by the consumer as his or her authorized agent (as explained below):

(1)             The categories of Personal Information we collected about that consumer;

(2)             The categories of sources from which the Personal Information was collected;

(3)             The business or commercial purpose for collecting or selling Personal Information;

(4)             The categories of third parties with whom we share Personal Information;

(5)             The specific pieces of personal information we collected about that consumer.

These requests may be submitted using the information provided in the Submitting a Request section below. When submitting a Right to Know request, please indicate that you are making a Right to Know request and specify whether you are requesting disclosure of specific pieces of personal information about the consumer or categories of personal information or both. Please also be prepared to provide the consumer’s full name, address, telephone number, email address. To the extent applicable, please also provide the following: storage space number, the start and end date of the rental, and name and location of the storage facility. 

Right to Request Deletion of Personal Information

Consumers have the right to request that we delete any Personal Information that we have collected or that we maintain (and direct our service providers to do the same). Please note that there are a number of exemptions to the requirement that your personal information be deleted. For example, we cannot delete your personal information if you are a current tenant, have not properly and completely vacated your unit and removed all personal items, owe a balance on your account, or are subject to any legal or collection activity.

These requests may be submitted using the information provided in the Submitting a Request section below. When submitting a Right to Deletion request, please indicate that you are making a Right to Deletion request and be prepared to provide the consumer’s full name, address, telephone number, and email address. To the extent applicable, please also provide the following: storage space number, the start and end date of the rental, and the name and location of the storage facility.

Right to Request Correction of Personal Information

Consumers have the right to request that we correct any Personal Information about the consumer that we have collected or that we maintain (and direct our service providers to do the same) that is either inaccurate or incomplete.

These requests may be submitted using the information provided in the Submit a Request section below. When submitting a Right to Correct request, please indicate that you are making a Right to Correct request and be prepared to provide the consumer’s full name, address, telephone number, and email address. To the extent applicable, please also provide the following: storage space number, the start and end date of the rental, and the name and location of the storage facility. In some cases, we may provide self-service tools that enable you to update your personal information. In some instances, we may require the consumer to provide documentation to establish accuracy.

Sale and Sharing of Personal Information and the Right to Opt-Out of Sale of Personal Information or Sharing Personal Information for Cross Contextual Advertising

We do not “sell” Personal Information as the term “sell” is commonly understood; however, we may share information with third-party analytics and advertising partners for purposes of promoting our Services, such as for cross-contextual behavioral advertising.  The categories of personal information we may have “sold” and/or “shared” with Digital Advertising Companies and Data Analytics Companies are:

·       Identifiers (for example online identifiers such as IP address);

·       Commercial Information (for example whether you transacted with us); and,

·        Internet or Other Electronic Network Activity (for example when and how you used our website[LJM4] .

This information is shared for the following purposes:

•   Providing personalized products and Services, including content, ads, and other offerings

•   Marketing and advertising our products and Services as well as those of affiliated companies, business partners, and other third parties

To the extent that such sharing is consider a “sale” or “sharing” under California law, Consumers may opt-out by contacting us as set forth in Contact Us section below, by clicking here or by:

  • Modifying Your Cookie Preferences. When you first visit our website, you will be presented with a banner which offers you a choice about whether to allow all cookies or customize your consent to our use of cookies and similar tracking technologies, the use of which may constitute a “sale” or “share” of personal information under applicable law. If you wish to amend your choices, you can do so by clicking here . Please note that your request to opt-out of sale/sharing will be linked to your browser identifier only. If you use a different computer or Internet browser to access our sites, you will need to renew your cookie management choices.
  • Global Privacy Control. You may exercise your opt-out right by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). Please note that your request to opt-out of sale/sharing will be linked to your browser identifier only. If you use a different computer or Internet browser to access our sites, you will need to renew your opt-out request.
  • Web Browser Settings. While most web browsers are set to accept cookies by default, if you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit https://allaboutcookies.org/. Please note that your request to opt-out of sale/sharing will be linked to your browser identifier only. If you use a different computer or Internet browser to access our sites, you will need to renew your cookie management choices.

Right to Not Be Discriminated Against

Consumers have the right not to receive discriminatory treatment from us for the exercise of the privacy rights conferred by CCPA and listed in this Privacy Policy.

Sensitive Information

Consumers have the right to limit the use and disclosure of certain sensitive personal information (as defined in the CCPA).  We currently do not process sensitive personal information for any purposes other than those specified in Cal. Civ. Code § 1798.121.

Authorizing an Agent to Exercise Your Rights

Consumers have the right to designate an authorized agent to exercise the privacy rights conferred by the CCPA. To designate an authorized agent, you must either provide the agent with an executed power of attorney or provide the authorized agent with written permission, signed by you, to exercise your CCPA rights. The agent must also be registered with the California Secretary of State.

If you are an authorized agent acting on behalf of a consumer, then please state so in your request and provide both the information listed above concerning the consumer and your full name, address, telephone number and email address. if you are a parent or legal guardian making the request on behalf of your minor child, please also state so in your request.

Request Verification

Once you submit a request, we will use the information you provide to attempt to verify the consumer’s identity by comparing the information provided to the information collected and/or maintained by us. In some instances additional information may be requested. We take these measures to protect the privacy and security of your information.

Submitting a Request

California consumers may submit a verifiable request for the access, deletion, or correction of their personal information by calling (855) 930-2560 or by clicking here . We will respond to your request according to the time periods mandated by the CCPA. We may also be reached via email at customerservice@priceselfstorage.com; by phone at (855) 930-2560; or by writing to us at: P.O. Box 27615; San Diego, CA 92198. 

Changes to this Privacy Policy

The Privacy Policy may be revised from time to time. The “Effective Date” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on our Website. Your continued use of the Websites or our Services following the posting of changes constitutes your acceptance of such changes.

Individuals with Disabilities

If you have a disability and need access to our privacy policy in a different format, please:

Email us at:customerservice@priceselfstorage.com

Write us at:

P.O. Box 27615

San Diego, CA 92198

You may download a copy of this Privacy Policy by clicking here.

Contact Us

If you have any inquiries regarding our Privacy Policy, you may:

Email us at:customerservice@priceselfstorage.com

Call us at: (855) 930-2560

Write us at:

P.O. Box 27615

San Diego, CA 92198



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 [LJM4]PSS: Please confirm these are the categories of data you are sharing with third parties through the cookies.

 [LJM5]To PSS:  Need to determine which form this link should take users to and ensure the link is active.

 [LJM6]To PSS: This should link to the cookie preference center if possible.  Otherwise, we should describe how to find it.

 [LJM7]To PSS: This should be the link to the CCPA form. 

Protect Your Belongings While in Storage

You've decided self storage is the right choice for your very important belongings, and you’ll need to protect them during their stay. We offer a Protection Plan for $14.00 per month, however if you chose to get your own, you must show the proper documents at the time of move-in. You are ultimately responsible for your items while they are being stored, but you have two alternatives to choose from that provide reimbursement in the event of damage to your property. After you make your online reservation, we will reach out to you and answer any questions or please see below for more information.

Price Self Storage Protection Plan

The Protection Plan is part of the storage service provided by Price Self Storage. Price Self Storage does not insure your stored property. You bear all the risk of loss or damage to any stored property. Protection Plan payments shall be made on a monthly basis in addition to the monthly rent as provided in the Price Self Storage Agreements and any other applicable fees. The Protection Plan provides a limited contractual right to reimbursement. It is not an insurance policy and Price Self Storage is not an insurance company. Please see the Protection Plan Addendum below for more details about the program and its terms, condition, and limitations.

Use Your Own Insurance to Cover Your Belongings

You may choose to use your own renter’s, home owner’s insurance, or a specific self-storage policy exclusively or in coordination with the Price Self Storage Protection Plan. Price Self Storage is not responsible for evaluating the sufficiency of your insurance. We encourage tenants to check with their insurance agent to be sure their insurance policy coverage extends to their property while in storage and that any deductibles do not exceed the value of your stored property.

Opt-Out of the Price Self Storage Protection Plan

You will be enrolled in the Protection Plan offered at the facility from the date of the Storage Agreement and required to make the initial Protection Plan Payment. You may obtain a refund for the Protection Plan payment by completing a Protection Plan Opt-Out form and providing proof of insurance within 30 days of signing the storage agreement.

To obtain a copy of the Protection Plan Opt-Out Form, you may email protectionplan_optout@priceselfstorage.com or contact Price Self Storage at PO Box 27615 San Diego CA 92198 to obtain the form. Your completed form can be returned at the aforementioned email or PO Box.

Learn More About the Price Self Storage Protection Plan

Not sure which method is right for you? Download our Protection Plan Addendum which details the plan and terms and becomes part of your storage agreement unless you opt-out and provide proof of insurance. The Protection Plan does not apply to vehicle or wine storage.

Protection Plan Addendum PDF

The foregoing is all subject to the terms, conditions, restrictions, and limitations of the agreements to be entered into with Price Self Storage at the time a unit is rented.

1st Month's Rent discounted as provided herein, plus a
A
one time administrative fee ($25) and a monthly recurring Protection Plan payment ($14) due upon move-in. Occupants are automatically enrolled in the Protection Plan, but may opt-out of participation and obtain a refund of the Protection Plan payment by completing a form and providing proof of insurance within 30 days of signing the Self-Storage Agreement (as more particularly set forth therein).

Go here for details on the Protection Plan

The total move-in cost includes only the following direct storage charges: first month’s rental rate, administration fee, and any applicable taxes. The total move-in cost does not apply to incidental costs of labor, transportation, or similar costs. See our Terms & Conditions page and/or contact a local manager for additional details or if you have any questions about the offer or promotion. The guarantee only applies to storage units of similar size, with similar terms and features in the same neighborhood as the Price Self Storage facility at which the guarantee is being offered, all as determined in Price Self Storage’s reasonable discretion. The offer applies to new tenants only and is not available to existing occupants requesting to relocate within the facility. Website pricing is subject to change and is only valid on new rentals of select units as shown herein. Website offers are subject to terms, restrictions, and availability and may not be combined with any other discount.

YOU ARE ACCEPTING THE STORAGE UNIT “AS-IS”: Storage unit sizes stated on our website, in advertising, and/or in the rental agreement and related documents are approximations and are provided for comparison purposes only. Storage units may be materially smaller or larger than the approximations indicated and may be shaped differently than indicated. Storage units may be uniquely or irregularly configured and may contain unique or irregular features, including without limitation, poles, bulkheads, columns, or curbs. Occupants should inspect the storage unit before making a rental decision. The rental decision should be made based upon such inspection and not based on any stated size specifications. Storage units are not rented by the square foot, and rent is not based on square foot measurements. Rental sums for a storage unit are based on many factors, including without limitation, the location of the storage unit, the rental market of which the storage unit is a part, the accessibility of the storage unit, the features of the facility, and other factors and characteristics particular to the storage unit.

Wine Storage in Walnut Creek

Our Walnut Creek wine storage facility offers lockers and walk-in storage units that are individually alarmed. Walk-in units can be outfitted with custom-fitted shelves and racks according to your desires, creating a most suitable home for your personal, restaurant or wine club collection.

  • Climate controlled wine storage
  • Month-to-month leases, no deposit required
  • Keypad Controlled Access
  • Security Cameras
  • Individually Alarmed Storage Units
  • Well-lit Facility
  • Free Courtesy Carts
  • Easy Access for Large Trucks
  • Extensive Moving and Packing Supplies Available

Climate Controlled Wine Storage - Walnut Creek

If you’re looking for a location to store your wine collection, come down to the best wine storage facility in Walnut Creek. Reserve your wine storage units in Walnut Creek today to lock in the best rate with no obligations and month-to-month leases.

Wine Storage in Walnut Creek
Given our proximity to the 24 and 680 freeways, convenient layouts, wide selection of storage unit sizes, and affordable pricing, many people come to use our Walnut Creek location. Some zip codes we serve include:

  • 94595
  • 94596
  • 94597
  • 94611
  • 94507
  • 94518
  • 94526
  • 94549
  • 94507
  • 94521
  • 94549
  • 94556
  • 94563
  • 94570
  • 94575
  • 94523
  • 94801
  • 94598

From Walnut Creek, Rossmoor, City Center, Clayton, Ygnacio Valley, Mount Diablo, St. Mary’s, Lafayette, Lamorinda Area, Concord, Orinda, Moraga, Pleasant Hill, and Alamo. We service a number of areas within Contra Costa County.
Reviews for Wine Storage, Walnut Creek
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Both Anora ( ?) in San Diego and Carrie in WC we’re fabulous! They were professional, informative and helpful! Looking forward to storing at Price, because of them!

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Both Anora ( ?) in San Diego and Carrie in WC we’re fabulous! They were professional, informative and helpful! Looking forward to storing at Price, because of them!

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This self storage facility is well run and reliable. They stored the belongings from a deceased family member until we could get to and sort it out. It is clear that they have company culture that values security and reliability.

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This Walnut Creek facility is spotless, very professional and extremely secure ,I totally recommend this place . Drew and Jessica and Trisha are the best!

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Excellent customer service! No complaints. :)

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Jessica is fabulous. She was very helpful and walked me to the unit I chose after offering me many choices. I’m more than pleased and So close to where I live. So nice we have this great place in our neighborhood.

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Excellent customer service. Staff is knowledgeable, professional and friendly. Facility is clean and well maintained.

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Extraordinary service beyond expectation...Thank you, Jessica, Trisha, and Drew! I appreciate the service you provide and how clean you keep the facility!

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The couple in the office are pleasant, thorough and helpful. Rental rate seems reasonable. There was a glitch in the gate key number I was given but an attendant handled it As quickly as possible. It did add some time to my moving cost. The elevator doors are difficult to keep open if you are using a lower inside floor for storage and added more time for the movers and more moving cost. The lower inside storage unit I have is clean, cool and hopefully not humid.

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this place is awesome the staff is extra cool and was very very nice. ..they made my life so much easier I tell you what if you need to store something put it there the place is ultra clean from the hallways to the bathrooms ...way to go price self storage your awesome

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I live one shipment today is lookgood

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Clean and neat

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I was very please with the women in the office. They were very helpful and kind. The place is clean and convenient.

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These people came to my rescue at a difficult moment. They met my needs quickly and efficiently. I could not have asked for a better experience.

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Thoughtful, informative, and friendly.

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My storage experience here has been really great. I would recommend to anyone. As a business owner, I get some extended hours access and it's really easy to access my (drive up) storage.

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Helpful and hardworking staff. Trisha was able to get us into just the right unit quickly and efficiently. Thank you.

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Carrie was extremely helpful in working with us -- thank you!

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Everyone i have worked with at Price Self Storage has been very helpful, attentive, knowledgeable, and pleasant to work with. I highly recommend using them for all of your self storage needs.

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Great experience and service! She was very informative and easy to work with. She showed me different units so I could pick which one would accommodate my needs! Highly recommend them!!!

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The young woman I worked with provided outstanding customer service. I already have a storage unit at Price. She apologized and was genuinely sorry she could not offer me any discounts. She did, however, provide me with a complimentary lock. She made me feel that my business was very important to Price.

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Excellent price-matching and customer service. I would definitely recommend to a friend

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Thanks for providing such great customer service.

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Fast and efficient!!

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Great work

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Working with the Rep was a pleasure she very helpful in helping figure out what I needed and the whole process only took less than 20 minutes.

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Working with the Rep was a pleasure she very helpful in helping figure out what I needed and the whole process only took less than 20 minutes.

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Everything went as it should.

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Well done!

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The staff were very friendly and helpful.

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The people who work for Price self storage in Walnut Creek were very helpful and kind and took the time to answer questions and show you around to see the unit available. I have used this storage facility to store my stuff in the past, and came back to use them again.

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The staff were very friendly and helpful.

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Wonderful customer service!

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Great service and options of sizes to choose from. The units are clean and nearby downtown Walnut Creek and Rossmoor.

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Extremely helpful and pleasant staff

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Drew was very helpful, professional, and friendly. Would definitely recommend.

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Very helpful quick process to set up. Staff is friendly and knowledgeable. Thanks so much, Julie Campbell

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We had EXCELLENT ATTENTION WITH THE EMPLOYEE JESSICA. She was very nice. She has been very kind to us.

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We had EXCELLENT ATTENTION WITH THE EMPLOYEE JESSICA. She was very nice. She has been very kind to us.

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Could have been a five. Positive- They had unit I needed, sign up process smooth and easy, location very convenient, facility clean and easy access. Agent walked with me so I could make sure I understood access codes, lock mechanism, etc. Negative: Then things went south. We noted that the light in the unit was not working. Agent said she'd have manager fix it. 20 minutes later no one had come to fix. But manager arrived with assistant, ladder and new lamp. The good news, they replaced it. The bad news is that they said was ballast and would be after the weekend for electrician to fix. I asked how would they get access with the soon to b full unit. Answer they couldn't. I asked if that meant I'd have no light for months or years till I mostly emptied unit. Answer yes. They said no power outlet for me to bring my own light. They suggested I bring a Coleman lantern - I being old said that would be inappropriate to bring Coleman latern with white gas into storage. They said no, I should buy a battery one. or get another LED battery light. I asked why they didn't check the unit- they said too many - I believe they must check for cleanliness when units are vacated, so that didn't hold water. Even then, their recovery could be that they have loaner battery lights for just this case. They offered no discount. ..

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Very nice storage business. Clean and well maintained with a super helpful staff.

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Sparkling clean, air conditioned facility. Helpful, efficient, conscienious staff.

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Drew is amazing! During a very challenging time he was absolutely caring and provided exactly what was requested for storage. Couldn't have been easier and smoother transaction.

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Easy to set up new account and storage.

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Perfect

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Drew was very helpful in figuring out what size of storage unit I would require. Staff are all very friendly.

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Positive experience!

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Great customer service - maybe the best customer service experience all year. Awesome.

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Very friendly service and a very nice facility To store my items.

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Very helpful friendly staff A bit pricey

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I upgraded to a larger unit... very easily in a good location...

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Ed Fernandez was very nice and helpful in preparing for our move.

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When I had to move to a new unit by myself and the wheels got stuck in the door opening of the elevator I could call the front office for help and someone came to help. That made the solo move possible. Thank you

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I am very satisfied with the set up and use of my unit. I appreciated being able to register online and send my assistant to place my storage items. Thanks. Lynne Crowell

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Thus far I am impressed and am looking forward to actually using your facility.

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Price Self Storage is very professional, clean and secure. The employees have been extremely helpful and accommodating. I was referred to them by someone who was extremely happy with their experience.

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Very helpful and thorough.

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Drew went above and beyond finding me the right space. He met my needs for timing/ availability. I appreciated locking into a price and 1st month free. I had been a past tenant and chose to return to Price Storage due to the excellent customer service. Thank you.

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Great job by staff !

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Excellent help in downsizing to the appropriate unit for our family Thank You !

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Excellent help in downsizing to the appropriate unit for our family Thank You !

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Clean and well lit

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Brandi did a great job

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Good pricing easy Walnut Creek location and for the Winos in my circle Wine Storage!

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Karissa and Brandy are incredible. Best storage rental experience ever

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The staff was incredibly helpful both on the phone and in person. The grounds are well-maintained.

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The staff was extremely helpful and professional. They explained all the expectations and agreements fully.

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Great caring staff. Enjoyable.

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Drew very helpful and kind. Really good experience.

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Drew very helpful and kind. Really good experience.

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Always helpful and knowledgeable staff. Facilities are maintained in great condition.

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Exttremly Helpul in every way to ensure this was an easy time to off-load and put all items in the correct storage unit. Thanks to the Office staff and all involved in setting up the units.

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Friendly, professional service

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Friendly, professional service and good prices

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Very efficient, helpful and timely!

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Amazing customer service from the moment I walked in the door !

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Amazing customer service from the moment I walked in the door !

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Clean and orderly. Very nice staff.

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Great service and very clean facility 5/5!

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Excellent experience! Friendly staff!!

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Excellent. Drew was courteous, cheerful, & helpful!

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Tricia did a great job helping me decide.

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Friendly, efficient staff.

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My move-in experience was great! It was easy, quick and the facility is clean and organized.

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The Walnut Creek management and staff provide exceptional customer service. They are efficient and friendly. The facilities are maintained in excellent condition.

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Tricia was lovely, very informative and a pleasure to talk to.

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Tricia was lovely, very informative and a pleasure to talk to.

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The young woman who signed me up was excellent, professional, and cheerful. Please let her know she's doing a great job!

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Tricia was terrific in all ways in helping me navigate through the many aspects of the various sizes of storage spaces as well as the rental contract. She answered all of my questions and was most patient and supportive throughout the process. The units are clean and well maintained and all the safety protocols are in place. I highly recommend Price Self Storage in Walnut Creek!

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We went in just to check things out. A very energetic Tricia led us to several storage options and we noticed how clean everything was. That, plus Tricia’s friendly manner, made getting the right size storage, conveniently located, easy.

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thank you!

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Excellent customer service.

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We found out that we needed to store more furniture than we projected and Tricia made it so easy to transition us to a larger unit in no time at all!

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Staff was courteous, helpful, and, most importantly, knowledgeable.

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Such great service! We were so impressed by how clean everything is--makes me feel confident about bring my things here to store!

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Excellent service! Karissa was very courteous and worked very hard attending to all of the customers needs.

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Efficient in all respects , a bit expensive but same as others are charging . ... everything in the San Francisco Bay Area is over priced ...

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Personnel was eager to answer all of my questions and satisfy my needs.

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clean, friendly easy! and close to home

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Staff were friendly and helpful. The whole process of checking in was smooth.

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My overall experience in renting a storage unit at Price Self Storage was 'Excellent'. Made an online reservation and received a prompt response from a leasing specialist within minutes. I was able to tour the site and rent an available unit on the same day. Competitive pricing with an online promotional offer, friendly and helpful customer service, wine storage units available, well maintained facilities monitored with cameras and access code entry, and on-site resident manager helped make my choice to rent a storage unit with Price Self Storage all the better. I was very pleased with my choice! I recommend anyone looking for self-storage solutions in the Concord/Walnut Creek East Bay Area to consider Price Self Storage as an option. No reason not to!

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My overall experience in renting a storage unit at Price Self Storage was 'Excellent'. Made an online reservation and received a prompt response from a leasing specialist within minutes. I was able to tour the site and rent an available unit on the same day. Competitive pricing with an online promotional offer, friendly and helpful customer service, wine storage units available, well maintained facilities monitored with cameras and access code entry, and on-site living manager helped make my choice to rent a storage unit with Price Self Storage all the better. I was very pleased with my choice! I recommend anyone looking for self-storage solutions in the Concord/Walnut Creek East Bay Area to consider Price Self Storage as an option. No reason not to!

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The two people who assisted us were very nice. The facility is spotless! After rental paperwork had been completed, I was given a lock and keys and headed off to the unit. I had to go back to the office to obtain token to use dolly. I think the person checking me should have asked if I needed the dolly so I didn't have to go back to office. Once at unit, the roll up door was locked! Called the office to ask them to please come unlock. It had been a very long day and I just wish the last step of moving items into unit had gone more smoothly.

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It was a pleasure speaking with Tricia. Customer Service is great.

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Excellent. The representative that helped me was extremely courteous and efficient.

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Prompt and clear. Handled my transfer to a larger unit well.

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Very well maintained. Friendly staff

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A little pricey but nice. Very friendly staff and very well maintained

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Mick, Trish, Drew, and Carissa are the greatest!

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It was very easy and quick

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Great service

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Friendly, efficient and cost effective. They found a way to get me the best space to meet my needs at the best possible price. Overall great customer service!

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I cannot recommend price self storage highly enough! They are extremely helpful and wonderful to work with. Excellent. Thanks to everyone

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Very easy to rent locker. Property very well maintained. Wine storage area is very nice. Best in East Bay.

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Your manager and employees were very sincere,honest and cooperative with me. That's why I confirmed your place, I was also referred by one of my friend. I can rank Excellent. Thanks for the team.

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Great service, very friendly and helpful staff.

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Very clean. Kind, courteous & considerate staff too.

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The staff in the office are always very professional and attentive.

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The staff was very helpful. They also made me aware of the costs and answered all questions.They also are on top of things and made me aware that my lock didn't workaippropraietly. I just wish you had more deals so I could afford to store my things longer. Thank you

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Great customer service! Everyone was very nice and extremely helpful. The office, restroom and entire facility is very clean. They have a convenient location too.

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Process was quick and easy. I'm a returning customer so was familiar with the facility. Tricia showed me the exact space I would be renting. Clean well lit aisles were key to me in selecting this facility again.

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Very happy to have found Price Self Storage! The manager Drew is very professional. What I appreciated is how kindly he spoke to his staff. The entire to team is wonderful and I know that my items are secure.

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Clean in and outside storage lockers. Staff is very well trained in helping customers. Prices increasing faster than inflation.

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The front desk was incredibly friendly and informative. It was an easy and pleasant experience start to finish. The facility is very clean and secure.

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This is the second time I've rented storage space here. Great prices and fantastic service!

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This is the second time I've rented storage here. Great prices and fantastic service!

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Great service all the way around. I called to ask a few questions about their wine storage capabilities. I got all of my questions answered and then reserved a unit on the phone. I was at the storage facility 30 minutes later with my paperwork ready and escorted right to my locker. Best place in the east bay to store wine in a beautiful climate controlled (55 degrees) building.

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The unit is clean, the front desk staff was extremely helpful, and the price is fine. One wish is that I could access my unit later in the evening (after 7pm)

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Great location and super clean. Facility and staff both seem really professional.

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Very accommodating!

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One call to reserve storage - super easy, all my questions answered. Thank you!

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You guys rock - always so customer-service focused. Always clean and safe.

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Love this place. So clean, tidy and safe. Can't say enough great things about their service and facility. The property managers are super customer focused and friendly.

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Great friendly customer service. Rented perfect size storage locker for my needs. Facility is very clean. Easy access to locker.

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Good customer service.

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First I went to Public Storage and asked for a price list. The manager in a condescending manner boomed, we don’t have a price list. Stunned, we left without further discussion. I had been a long time holder of their stock and sold my holdings. Next I tried Price Self Storage. What a difference. Drew provided all the information I needed to make a decision. Drew set-up my account over the telephone. That afternoon I visited price and was pleased at the cleanliness and knowledgeable staff. Price might cost a little more, but the old adage, “you get what you pay for” applies. I’m very pleased with my decision to be doing business with Price Self Storage.

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Excellent service.

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I finalized a reservation for a 5x10 unit the morning of 7/12. Shortly thereafter I received an ad alert from Public Storage for the same unit but for a much lower monthly rate. I called Price Self Storage back and Trisha was awesome in price matching the other facility's price. It saved me time from having to redo the whole process with the other company. Excellent service in bringing in a new customer. I will definitely tell friends and family.

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The whole experience (by phone) was very positive and helpful. All my questions were answered exactly and concisely.

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Heather reserved a bigger space right next door to my current space, making life easy for me!

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Your staff was courteous, helpful and informed. We haven't been with the company to rate anything other than the initial performance but so far we are comfortable that this will suit our needs and our personal items are in a good place.

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Very friendly

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Very friendly and efficient

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Everything was great

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Tricia was very professional and handled the whole transaction in an exemplary manner

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Heather is a delight to work with. She's professional, efficient and friendly.

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Heather has been GREAT! Price Self Storage should be extremely happy that she's on your team!

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Very clean and great service!

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Nicely kept . very clean. Close to Rossmore. Little expensive.

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The Manger of these company in Walnut Creek is very Nice and big help to choose what I need I thank you for the assistance

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Excellent place Excellent attending excellent value excellent people

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Love this place. Clean, secure, great location, easy access. The staff at Price is AMAZING. They are courteous, professional and super helpful.

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I chose this company because they were so close to my business. Yes they are a little more, but the staff is professional and courteous and the facility is spotless! I am surprised by the "bait and switch" comments. Trisha helped me and she went way out of her way to explain the closing process. She even said that if we thought we would exit at a certain time, we should give notice and then extend later. The extensions ARE prorated. In fact, we gave notice and then had to add 4 extra days and it was prorated. I think people need to pay attention when people are explaining the policies. So often people just sign and ignore the instructions. I really LOVED the free use of the truck for move in. I wish we could rent it for move out too, but I understand why they can't.

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It's a nice place

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Very nice people, Josh really knows how to help a customer out. My husband and I love the cleanliness and safety of Price storage as well.

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I had a great experience here. I just recently rented a space from here for 6 months and had an excellent experience. I, myself, chose this place because of its reviews. Despite a few low reviews, all of which are a few years old, were very good. I asked the staff about this and they are under new management. They were always very friendly and extremely helpful. The manager even personally helped me move out when I needed an extra hand! This place is always very clean and I always felt really safe- a rarity at most storage facilities in the Bay Area. I would highly recommend Price Self Storage to anyone.
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