Effective Date: January 1, 2022
Please read our Terms and Conditions (“Terms”) in its entirety. By using our website, (including for the reservation of storage space), you are consenting to the practices described in these Terms and in the Privacy Policy, incorporated herein by reference. If you do not agree with this policy, please discontinue use of this website.
We reserve the right to amend these Terms at any time and without notice. These Terms apply exclusively to the access and use of our websites, including PriceSelfStorage.com, RVandBoatStorage.com, PriceWinestorage.com, Mini-Max.com, PriceStudentStorage.com, StoreForTheSummer.com, Student-self-storage.com, StudentStorage123.com, StudentStorageSpecial.com, SummerSelfStorage.com, SanJuanCapistranoSelfStorage.com, SanJuanSelfStorage.com, SelfStorageSanJuan.com, SelfStorageSanJuanCapistrano.com and BestPriceSelfStorage.com (collectively, the “Websites” or this “Website”), and of the related Price Self Storage services and features (collectively, the “Services”) and do not alter in any way the terms and conditions of any other agreement the user may have with Price Self Storage regarding its products or services. To the extent the terms of the Price Self Storage Self-Storage Agreement and any other agreements relating to Price Self Storage’s products and services (collectively "Price Self Storage Agreements") conflict with these Terms, the Price Self Storage Agreements shall prevail. To the extent any other terms set forth in any other agreement relating to the Website’s transactions contemplated by these Terms conflict with these Terms (with the exception of the Price Self Storage Agreements), these Terms shall prevail.
The Websites are intended solely and exclusively for residents of the United States. Accordingly, these
Terms and Conditions are directed only towards residents of the United States. By using our Websites, you represent that you are not a European Union resident. It is a violation of these Terms and Conditions to use the Websites if you are located outside of the United States, including in the European Union.
Please note these Terms contain a Binding Arbitration provision. For more information about the Binding Arbitration provision and how to opt out, please see below.
Access and Use of the Service
You may be asked to register for an account. You agree to take all necessary and appropriate steps to prevent unauthorized access to your account. You agree to immediately notify us at customerservice@priceselfstorage.com if you suspect or experience any unauthorized access to your account. We may require that you update your account password and/or username from time to time.
By registering for an account, you represent and warrant that the information you provide is accurate and complete. If you register under automated means or under false or fraudulent pretenses, your account will be deleted by Price Self Storage.
For security reasons, account information may only be reviewed and corrected at your respective facility.
Price Self Storage may, in its sole discretion, with or without reason or cause, without notice or liability to you or any third party, terminate your account.
YOU ARE ACCEPTING THE STORAGE UNIT “AS-IS”: Storage unit sizes stated on our website, in advertising, and/or in the rental agreement and related documents are approximations and are provided for comparison purposes only. Storage units may be materially smaller or larger than the approximations indicated and may be shaped differently than indicated. Storage units may be uniquely or irregularly configured and may contain unique or irregular features, including without limitation, poles, bulkheads, columns, or curbs. Occupants should inspect the storage unit before making a rental decision. The rental decision should be made based upon such inspection and not based on any stated size specifications. Storage units are not rented by the square foot, and rent is not based on square foot measurements. Rental sums for a storage unit are based on many factors, including without limitation, the location of the storage unit, the rental market of which the storage unit is a part, the accessibility of the storage unit, the features of the facility, and other factors and characteristics particular to the storage unit.
Payment transactions are processed through the use of a secure server, which is intended to protect the privacy of the user's information. However, Price Self Storage does not guarantee that the use of this secured server will safeguard information transferred electronically between the user and Price Self Storage in all situations.
The Protection Plan is part of the storage service provided by Price Self Storage. Price Self Storage does not insure Occupant’s stored property. Occupant bears all the risk of loss or damage to any stored property. Protection Plan payments shall be made on a monthly basis in addition to the monthly rent as provided in the Price Self Storage Agreements and any other applicable fees. The Protection Plan provides a limited contractual right to reimbursement. It is not an insurance policy and Price Self Storage is not an insurance company. Occupant may opt-out of the Protection Plan by providing proof of insurance covering the stored property and satisfying the requirements for opting out set forth in the Price Self Storage Agreements. Please click
here for more details on our Protection Plan.
Vacating the Space
When you reserve a storage space and also when you enter a Self-Storage Agreement, you agree that you must provide at least fifteen (7) days advance written notice to Owner of your intent to vacate said storage space. You also agree to other terms and conditions, such as full payment of all rent due and owing before vacating the space and leaving the space without damage. On the day that you complete vacating said storage space, you must fill out and sign the designated Notice of Completed Vacate form provided to you and personally deliver it to the facility office during regular office hours on the move-out date (or during office hours on the following business day if the move-out was completed after office hours). You acknowledge and agree that storage fees may continue to accrue if the Notice of Completed Vacate form is not delivered.
If you vacate the storage space or otherwise remove your lock and property from the storage space, even if you do not execute the designated Notice of Intent to Vacate or Notice of Completed Vacate forms, you hereby agree that you unconditionally release Price Self Storage Holdings, LLC, Price Self Storage management Inc., and their respective affiliates and subsidiaries, including all of their respective members, managers, shareholders, officers, Directors, Employees, Affiliates, Subsidiaries, Attorneys, Representatives or Agents (Collectively, the “Price Self Storage Companies”) from all claims and demands of loss, damage, injury, liability, or other expense of any nature whatsoever, whether known or unknown. You acknowledge that it is possible that unknown losses or claims exist and that you took such possibility into account in giving this release.
All rights under California Civil Code Section 1542 are herby waived. That section provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” You expressly, knowingly, and intentionally waive any and all rights, benefits, and protections of Section 1542 and of any other state or federal statute or common law principle limiting the scope of a general release.
Copyright & Trademarks
All materials on the Websites, including but not limited to design, text, graphics and content are the copyrighted property of Price Self Storage. The Price Self Storage name, logo (including the following marks and taglines: IS YOUR LIFE TOO FULL OF STUFF?®, BEST PRICE SELF STORAGE®, BRING ALL YOUR STUFF TO OUR PLACE!®, LIVE UNCLUTTERED.®, PRICE SELF STORAGE®, STORAGE MADE SIMPLE. LIVE UNCLUTTERED.®, and STORAGE MADE SIMPLE.®) shown on the Websites are trademarks of Price Self Storage. They may not be copied, reproduced, or used in whole or in part, without the prior express written consent of the applicable Price Self Storage entity.
Third Party Websites
The Price Self Storage sites may contain images of and links to third party websites ("Linked Sites"). The Linked Sites are not under the control of Price Self Storage and Price Self Storage is not responsible for examining or evaluating any Linked Sites, and Price Self Storage does not warrant the offerings of any of these businesses or individuals or the content of the Linked Sites. Price Self Storage does not assume any responsibility or liability for the actions, product, and content of all these Linked Sites and any other third parties. Price Self Storage is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Price Self Storage of any Linked Sites or any association with its operators, or with any of its products or services. You should carefully review their privacy statements and other conditions of use.
Use of Asterisks (*)
Some written materials issued by Price Self Storage may reference these Terms and Conditions, in whole or in part. In such instances, these Terms and Conditions apply to such materials, in addition to our Website. Please note that some offers on this Website apply to online transactions only. In addition to any other qualification or disclaimers that may apply specifically (see below), any statement on this website qualified with an asterisk (*), double asterisk (**) or cross symbol (†) is contingent on Price Self Storage review and approval and shall also be expressly subject to these Terms and Conditions.
Promotions or Other Offers
- Free Use of Truck & Driver to Move-in
Available only at select locations. Where available, the following terms apply. Any invitation or offer providing for the use of Price Self Storage's resources to assist with move-in, including without limitation, the offers to "move you in free" or for "free use of our truck and driver to move-in with all new rentals", is subject to the following: Our driver brings the truck to you. You are responsible for loading and unloading the truck. The offer is available with rental of select units and is subject to availability and geographic restrictions. Offer available to new rentals only at move-in. The truck may not be used to move-out. “Move you in free” and similar offers exclude any applicable costs of merchandise, additional services, administrative fees, taxes, Protection Plan payments, and incidental costs of labor, transportation, or similar costs.
- 30-Day Satisfaction Guarantee
Satisfaction claims must be made within the first 30 days of occupancy and must be made to the facility manager. You can find the contact information for your respective facility manager
here. Claims made after 30 days will not be eligible for a refund.
- Lowest Move-in Cost in Town Guarantee
If a local competitor has a verifiable lower total move-in cost at the time of your rental, we will beat the total move-in cost . Third-party cost must be presented before execution of your rental agreement for consideration in pricing. The total move-in cost includes on the following direct storage charges: first month’s rental rate, administration fee, protection plan, and any applicable taxes. The total move-in cost does not apply to costs of locks, merchandise, boxes, or any other supplies, incidental costs of labor, transportation, or any other costs incurred in the moving process. The guarantee only applies to storage units of similar size, with similar terms, availability, and features in the same neighborhood as the Price Self Storage facility at which the guarantee is being offered, all as determined in Price Self Storage’s reasonable discretion. Subject to unit availability. The offer applies to new tenants only and is not available to existing occupants requesting to relocate within the facility.
- Sales and Other Promotional, Move-in & Rental Offers
Any invitation or offer providing rental discounts, move-in specials, promotions or guarantees, including without limitation "$1 move-in," "free month," “first month free,” “first month’s rent free” "50% off 3 months," "[##]% off monthly rent," "50% off 2 months," or "free move-in", is subject to the following: Limited to designated units at designated facilities. No substitutions are permitted. Offers are subject to availability of spaces and only available to new customers signing and entering into the Price Self Storage Agreements. Offers are not available to existing occupants requesting to relocate within the facility. Offers are only available once per unit, per occupant. Offers apply to base monthly storage fees only.
Promotions are available for a limited time and subject to availability. Offers exclude any applicable costs of merchandise, additional services, administrative fees, taxes, Protection Plan payments, and incidental costs of labor, transportation, or similar costs. For more information, please contact your
respective facility manager. To the extent the terms of the Price Self Storage Agreements conflict with these Terms, the Price Self Storage Agreements shall prevail. To the extent any other terms set forth in any other agreement or in any oral communications relating to the Services contemplated by these Terms conflict with these Terms (with the exception of the Price Self Storage Agreements), these Terms shall prevail.
Telephonic Communications
You acknowledge that telephone calls to or from Price Self Storage and/or its affiliates or anyone calling on its behalf may be monitored and recorded, and you agree to such monitoring and recording.
You verify that any contact information you provide to Price Self Storage or anyone calling on its behalf, including, but not limited to, your name, mailing address, email address, your residential telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber, owner, and/or regular user of any telephone number that you provide to us. Should any of your contact information change, you agree to immediately notify us to correct the information at the facility in which your storage unit is located in the manner required by your Self-Storage Agreement.
You agree to indemnify, defend, and hold Price Self Storage and/or its affiliates harmless from and against any and all claims, losses, liability, costs, and expenses (including reasonable attorneys’ fees) arising from failure to update your contact information (including your telephone number), your voluntary provision of a telephone number that is not your own, and/or from your violation of any federal, state, or local law, regulation, or ordinance.
You agree that by voluntarily providing your telephone number(s) to Price Self Storage, you expressly agree to receive prerecorded voice messages and/or autodialed calls or text messages from us to your telephone and/or mobile device related to your account, any transaction with us, and/or your relationship with Price Self Storage. Agreement is not a condition of renting with Price.
You agree that by voluntarily providing your telephone number(s) to Price Self Storage, you expressly agree to receive prerecorded voice messages and/or autodialed calls or text messages from us to your telephone and/or mobile device related to Price Self Storage offers. Agreement is not a condition of renting with Price.
You also agree that Price Self Storage may obtain, and you expressly agree to be contacted at, email addresses, mailing addresses, and phone numbers provided by you directly or obtained through other lawful means, such as skip tracing. These telephone calls and text messages may include, for example, confirmation of reservation requests, changes to your account, and account collections. You agree to receive calls and text messages to your telephone and/or mobile device even if you cancel your account or terminate your relationship with us, except if you opt-out or revoke your consent, as provided below.
Sales calls or text messages to your telephone and/or mobile device may be made by or on behalf of Price Self Storage even if your telephone number is registered on any state or federal Do Not Call list unless and until you opt out or revoke your consent through the methods provided below.
You acknowledge that your service carrier may charge you for these calls or text messages and that you are solely responsible for these charges.
You may opt-out of automated calls or text messages at any time. To opt-out of text messages, reply STOP to any text message you receive. For help, text HELP. You acknowledge and agree that you may receive a text message confirming your opt-out. To opt-out of automated telephone calls (but not text messages), press “9” when prompted on the call. For a list of facility locations, visit our Contact Us page on or website at www.priceselfstorage.com
Please note that if you opt out of automated calls, we reserve the right to make non-automated calls to you relating to your account, any transaction, account collections, or your relationship with us.
This section shall survive termination of the Agreement.
DISCLAIMER OF WARRANTIES
PRICE SELF STORAGE PROVIDES ITS WEBSITES AND ITS SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PRICE SELF STORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, REGARDING THE USE OF ITS WEBSITES. PRICE SELF STORAGE MAKES NO REPRESENTATIONS WITH RESPECT TO ITS WEBSITES, ITS SERVERS, OR EMAILS SENT FROM PRICE SELF STORAGE, AND DOES NOT WARRANT THAT ITS WEBSITES, ITS SERVERS, OR E-MAILS SENT FROM PRICE SELF STORAGE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WHILE PRICE SELF STORAGE MAKES EVERY EFFORT TO PROVIDE ACCURATE INFORMATION, PRICE SELF STORAGE CANNOT GUARANTEE THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION ON ITS WEBSITES. THE CONTENT OF ITS WEBSITES MAY CONTAIN INADVERTENT TECHNICAL OR FACTUAL INACCURACIES AND TYPOGRAPHICAL ERRORS. HOURS AND AMENITIES MAY VARY BY LOCATION. PRICE SELF STORAGE RESERVES THE RIGHT TO UPDATE, REVISE, ADD TO, CHANGE OR IMPROVE THE INFORMATION, CONTENT AND DOCUMENTS ON ITS WEBSITE AT ANY TIME WITHOUT NOTICE. ALL UNIT SIZES ARE APPROXIMATIONS AND ARE FOR COMPARISON PURPOSES ONLY. UNITS MAY BE SMALLER THAN INDICATED OR SHAPED DIFFERENTLY THAN INDICATED. CUSTOMERS SHOULD INSPECT THE UNIT BEFORE SIGNING THE CONTRACT AND THE RENTAL DECISION SHOULD BE BASED ON THE INSPECTION OF THE UNIT TO BE RENTED AND NOT ON THE ADVERTISED UNIT SIZE. UNITS ARE NOT RENTED BY THE SQUARE FOOT, AND RENT IS NOT BASED ON SQUARE-FOOT MEASUREMENTS.
YOU SHOULD BE AWARE THAT ANY ONLINE COMMUNICATION MAY NOT BE FULLY CONFIDENTIAL AND THAT FEDERAL POSTAL REGULATIONS DO NOT PROTECT ELECTRONIC MAIL.
LIMITATION OF LIABILITY:
IN NO EVENT SHALL PRICE SELF STORAGE HOLDINGS, LLC, PRICE SELF STORAGE MANAGEMENT INC., AND THEIR RESPECTIVE AFFILIATES AND SUBSIDIARIES, INCLUDING ALL OF THEIR RESPECTIVE MEMBERS, MANAGERS, SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, ATTORNEYS, REPRESENTATIVES OR AGENTS (COLLECTIVELY,THE “PRICE SELF STORAGE COMPANIES”), BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY ECONOMIC, CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF, RELATING TO, OR CONNECTED WITH THE USE OF THIS WEBSITE OR SERVICES, BASED ON ANY CAUSE OF ACTION, EVEN IF FORESEEABLE OR EVEN IF THE PRICE SELF STORAGE PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL THE PRICE SELF STORAGE PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY.
Indemnification
You agree to indemnify and hold Price Self Storage Holdings, LLC, Price Self Storage Management Inc and all other Price Self Storage Companies (the "Indemnified Parties") harmless from any damage, loss, cost or expense (including without limitation, attorneys' fees and costs) incurred in connection with any third-party claim, demand or action ("Third Party Claim") brought or asserted against any of the Indemnified Parties: (i) alleging facts or circumstances that would constitute a breach of any provision of these Terms by you or, (ii) arising from, related to, or connected with your use of the Websites or the Services. If you are obligated to provide indemnification pursuant to this provision, Price Self Storage may, in its sole and absolute discretion, control the defense, settlement and disposition of any Third Party Claim at your sole cost and expense. Without limiting the foregoing, you may not settle, compromise or in any other manner dispose of any Third Party Claim without the consent of Price Self Storage.
Arbitration
These Binding Arbitration terms govern only your relationship with the Websites. They do not govern any other conduct related to your dealings with Price Self Storage.
You have the right to reject the Binding Arbitration terms as set forth in this section (Binding Arbitration). If you reject, neither you nor Price Self Storage can require the other to participate in an arbitration proceeding. You can reject arbitration by contacting us by email at disputeresolution@priceselfstorage.com, stating that you would like to reject the arbitration provision. To be effective, your e-mail must be sent within thirty (30) days of the date that you first became subject to this Binding Arbitration provision. You do not have the right to reject any other provisions in these Terms.
This section provides that disputes between you and us may be resolved by binding arbitration. Arbitration replaces the right to go to court, have a jury trial or initiate or participate in a class action. In arbitration, disputes are resolved by an arbitrator, not a judge or jury. This section is governed by the Federal Arbitration Act (FAA), and shall be interpreted in the broadest way the law will allow.
You or we may
arbitrate any claim, dispute or controversy between you and us arising out of
or related to these Terms or your use of the Website (“Claims”). If arbitration
is chosen by any party, neither you nor we will have the right to litigate that
Claim in court or have a jury trial on that Claim.
Except as set
forth below, all Claims are subject to arbitration, no matter what legal theory
they are based on or what remedy (damages, or injunctive or declaratory relief)
they seek, including Claims based on contract, tort (including intentional
tort), fraud, agency, your or our negligence, statutory or regulatory
provisions, or any other sources of law; Claims made as counterclaims,
cross-claims, third-party claims, interpleaders or otherwise; Claims made
regarding past, present, or future conduct; and Claims made independently or
with other Claims. This also includes Claims made by or against anyone
connected with us or you or claiming through us or you, or by someone making a
claim through us or you, such as an agent, representative, third party vendor
or an affiliated/parent/subsidiary company.
Individual
Claims filed
in a small claims court are not subject to arbitration, as long as the matter
remains in small claims court.
If you assert a Claim against us, we can choose to arbitrate, including actions to collect a debt from you. You may arbitrate on an individual basis Claims brought against you, including Claims to collect a debt.
Claims brought
as part of a class action, private attorney general or other representative
action can be arbitrated only on an individual basis. The arbitrator has no
authority to arbitrate any Claim on a class or representative basis and may
award relief only on an individual basis. If arbitration is chosen by any
party, neither you nor we may pursue a Claim as part of a class action or other
representative action. Claims of two (2) or more persons may not be combined in
the same arbitration.
The arbitration
shall be administered by JAMS pursuant to its Comprehensive Arb