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Home Price Self Storage Privacy Policy

Price Self Storage Privacy Policy

Effective Date: January 1, 2020

Price Self Storage Holdings, LLC, Price Self Storage Management Inc. and all other Price Self Storage Companies (“Price Self Storage”) are committed to responsible information management practices. As a part of that commitment, this Price Self Storage Privacy Policy ("Privacy Policy") is an effort to provide users of our websites, including at PriceSelfStorage.com, RVandBoatStorage.com, PriceWinestorage.com, Mini-Max.com, PriceStudentStorage.com, StoreForTheSummer.com, Student-self-storage.com, StudentStorage123.com, StudentStorageSpecial.com, SummerSelfStorage.com, SanJuanCapistranoSelfStorage.com, SanJuanSelfStorage.com, SelfStorageSanJuan.com, SelfStorageSanJuanCapistrano.com and BestPriceSelfStorage.com (collectively, the “Websites” or this “Website”), (which includes our regular and mobile websites) with a clear understanding of how we collect information, how we use the information we collect, with whom we disclose such information, and the steps we take to secure the information we collect. 

By using our Websites, you consent to the collection, use and sharing of your information by Price Self Storage in accordance with this Privacy Policy. This Privacy Policy incorporates herein the Terms and Conditions of this Website; both statements should be read in conjunction with each other.

It is important for the Website users to read the Privacy Policy carefully. The Privacy Policy may change over time in coordination with new or different services that we may provide in the future, or for other unforeseeable reasons. We have provided an "effective date" and a last updated so that Website users can be aware of the Privacy Policy in effect at all times. We encourage all users to occasionally refer to this Privacy Policy so that they can remain aware of our current practices.

This Privacy Policy is intended solely and exclusively for residents of the United States. Accordingly, this Privacy Policy is directed only towards residents of the United States. By using the Websites, you represent that you are not a European Union resident. If you are located outside of the United States, including in the European Union, and you use the Websites you are doing so in violation of our Terms and Conditions. By providing Personally Identifiable Information, you acknowledge and consent to the transfer and processing of such information in the United States.

This Privacy Policy is not intended to govern any information that may be located in storage units. Any information that may be located in storage units will be governed by the terms of the Price Self Storage Self-Storage Agreement.

What Does This Privacy Policy Apply To?

This Privacy Policy describes our privacy practices for information that we collect:

• through the Websites;

• when you use, purchase, obtain or consider our self storage services (“Services”);

• when you communicate with us in any way including by calling or emailing our customer service department, participating in an online chat, connecting with us on social media, post to our social media pages and tagging us in your social media posts (collectively, “Communications”); and

• when you respond to our advertisements or participate in surveys or participate in our contests or promotions (the “Participation Opportunities”).

The Websites, Services, Communications and Participation Opportunities are collectively referred to as the “Company Activities and Interactions.”

What information is being collected?

1. Personally Identifiable Information: This category includes information that would allow us to identify you personally. This includes contact information, such as names, addresses, e-mail addresses, , driver’s license information, and phone numbers, as well as billing information, such as credit card numbers. For instance, if a customer desires to make an online payment, we require the customer to provide a credit card number.

2. Other Information: This category refers to information that does not directly identify a specific individual. For instance, this Website may track the total number of visitors to the Website, the number of visitors to a particular page of the Website, and/or other such technical information. This data may be used to diagnose problems with the Website, gather demographic, geographic and other information that does not directly identify you to improve our services or marketing efforts, improve our services and product, and for similar purposes. We may also make Personally Identifiable Information anonymous or aggregate such anonymous data so that it becomes Other Information.

How Do We Collect Information?

1. Voluntarily Provided Information: Price Self Storage may collect information, which may include Personally Identifiable Information, voluntarily provided to us by the user. This information may be collected in coordination with a voluntary survey, information or service request, promotional contest, make a reservation, execute a self storage agreement, or by similar voluntary methods.

2. Passive Information Collection: Price Self Storage may also collect information, which may include Personally Identifiable Information, automatically when you visit the Website. This information may include website "traffic" data or IP addresses (an IP address is a number automatically assigned to your computer in order to use the Internet), or other anonymous data. Information may be collected using technologies such as standard server logs, cookies, pixels, and clear GIFs or Web beacons.

3. When You Contact Us: Personally Identifiable Information may be gathered as a result of phone calls, emails or other communications with us. In the case of phone calls, some Personally Identifiable Information may be collected automatically, like a phone number.

4. Third Party Information: Price Self Storage may collect information, which may include Personally Identifiable Information, from third parties (such as third-party reservation platforms) and vendors and add it to the other information collected.

How Do We Use Personally Identifiable Information?

Information collected by this Website is used for the following purposes:

• To provide you with the storage services you request;
• To address customer inquiries or issues;
• To maintain customer accounts and dealings;
• To process customer payments;
• To enhance Website operations;
• To provide marketing and promotional efforts;
• To enforce agreements, address security hazards, prevent fraud or illegal or improper activities;
• For administrative purposes; and
• For other legally permissible purposes.

We allow you to “opt-out” of receiving certain marketing material, as discussed in more detail below.

How Long Do We Retain Information?

We retain relevant Personally Identifiable Information related to your account and/or your business relationship with us pursuant to applicable federal and state rules and regulations and so long as retaining said Personally Identifiable Information is necessary including, but not limited to, the duration of your lease, the duration of time when you are a tenant of Price Self Storage, the duration for which any amounts owed to Price Self Storage are due by you, and a reasonable period after termination of any business relationship via signed release and/or communications between Price Self Storage and You. For additional information, please contact customerservice@priceselfstorage.com.

To What Extent Do We Disclose Your Information to Third Parties?

Price Self Storage may share your information in the following situations:

1. Service Providers: We may share your information, including Personally Identifiable Information, with third parties or affiliates to assist in our business operations (e.g., to process payments, store data, deliver information, and perform other similar functions), or to provide the services you have requested.
2. Business Transfers: We may share your information, including Personally Identifiable Information, as part, of or in connection with, a merger, acquisition, assignment, as part of debt financing, the sale of company assets, or in any similar transaction, or to the extent as may be required in the unlikely event of insolvency bankruptcy, or a receivership.

How is Personally Identifiable Information Secured?

We employ safeguards to help preserve our Websites’ user’s security and privacy and to help prevent the misuse of any Personally Identifiable Information. These safeguards are consistent with industry standards. In addition to other procedural safeguards, we use security software (SSL, or Secure Sockets Layer, technology) and firewalls to protect your information.

Unfortunately, no data transmission over the Internet or any wireless network can be absolutely secure. As a result, while we strive to protect your Personally Identifiable Information, we can make no representations or warranties regarding the security of any data exchanged through the Websites. There are potential security risks beyond our control. With this in mind, by using the Website you acknowledge that you are transmitting data through the Websites at your own risk.

Third Party Websites

The Price Self Storage sites may contain images of and links to third party websites ("Linked Sites"). The Linked Sites are not under the control of Price Self Storage and Price Self Storage is not responsible for examining or evaluating any Linked Sites, and Price Self Storage does not warrant the offerings of any of these businesses or individuals or the content of the Linked Sites. Price Self Storage does not assume any responsibility or liability for the actions, product, and content of all these Linked Sites and any other third parties. Price Self Storage is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Price Self Storage of any Linked Sites or any association with its operators, or with any of its products or services. You should carefully review their privacy statements and other conditions of use.

You should be aware that third party sites which display advertisements linking to our Websites may use a “cookie” to passively collect information to tailor advertising for you. We do not have control over or access to the third-party data collected.

The data we collect from visitors to our Websites may be shared with our third party vendors, such as Google or Bing, or other sites on the Internet for data analytics purposes. The privacy policies for such Linked Sites may differ from ours, and you are encouraged to review them.

Your Choices

You may opt out of receiving future promotional communications from us by emailing us at marketing@priceselfstorage.com or by following the instructions within a promotional communication you received from us. To learn more about your choices regarding receiving promotional emails or other communications, please email us at marketing@priceselfstorage.com.

Protection of Price Self Storage: You agree that we, our agents, and independent contractors, may disclose your information, including Personally Identifiable Information, to the extent that we, our agents, and independent contractors, in our sole discretion, believe doing so may be appropriate, including but not limited to when it may be legally required, necessary to comply with laws, or in response to lawful requests or legal process. We may also share such information where we believe it may limit our liability in an actual or potential lawsuit, or where otherwise necessary to protect our rights, interests and/or property (including, without limitation, to enforce our agreements), or the rights, interests and/or property of our agents, independent contractors, customers, and others. This may include release of your Personally Identifiable Information if there is an unpaid balance on your account; you hereby authorize us, our agents, or our independent contractors to refer your Personally Identifiable Information to a collection agency and the unpaid balance may be reported to a credit agency, which may damage your credit.

Opt-out: Our third-party advertising partners may collect data about your visits to the Website to help them better understand your advertising preferences, and provide you with offers they believe you will be interested in. You may opt out of receiving certain advertising tailored to you from third parties. If you would like to opt out of behavioral advertising or to learn more, please visit

http://www.aboutads.info/choices/
https://policies.google.com/technologies/ads
http://optout.networkadvertising.org/?c=1#!/.

Options you select are browser and device specific.

Cookie Usage: We and third parties may use cookies, action tags, or similar technologies on your computer to provide the Website and online services and help collect data. You may block or delete cookies and control data collection through your web browser settings. However, adjusting your browser preferences may impact your experience with the Website. To learn more about how we use cookies and your choices, please review our Cookie Statement.

Children’s Privacy

We do not intentionally collect data from children under the age of 13. The Websites are not directed to children under 13 and children under 13 should not use the Websites. If we learn that we have inadvertently collected any such data, we will delete it as soon as possible.

Contact Us

If you have any inquiries regarding our Privacy Policy, you may:

Email us at: customerservice@priceselfstorage.com

Write us at:
P.O. Box 27615
San Diego, CA 92198

Individuals with Disabilities

If you have a disability and need access to our privacy policy in a different format, please:

Email us at: customerservice@priceselfstorage.com

Write us at:
P.O. Box 27615
San Diego, CA 92198

Notice to California Residents – Your California Privacy Rights

This section of the Privacy Policy applies solely to visitors, users, and others who are residents of the State of California (“consumers”). For purposes of this section of the Privacy Policy only, the terms defined in the California Consumer Privacy Act of 2018 and its implementing regulations ("CCPA") have the same meaning when used in this section of the Privacy Policy. For example, when used in this section of the Privacy Policy only, “Personal Information” generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

For example, when used in this section of the Privacy Policy only, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include information exempted from scope of the CCPA (such as information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, the California Financial Information Privacy Act, or the Driver's Privacy Protection Act of 1994) or information exempted from the CCPA’s definition of “personal information” (such as publicly available information or consumer information that is deidentified or aggregated).

• Sale or Sharing of Personal Information

We do not, and will not, sell Personal Information to any third-party. We also do not, and will not, share any Personal Information with third-parties for the third-parties’ marketing purposes.

• Notice of Collection of Personal Information

We collect personal information when a consumer uses, visits or participates in the Company Activities and Interactions. The following is a list of the categories of Personal Information that we collect and the business or commercial purposes for which each category will be used.

Category of California Personal Information

Business or Commercial Purpose for Collection and Use

Identifiers

Examples: a real name; alias; postal address; telephone numbers; unique personal identifier; online identifier Internet Protocol Address; email address; account name, social security number, driver’s license number, passport number and other similar identifiers.

• To process and respond to any forms, requests, inquiries, or other information submitted to us.
• To provide customer service.
• To process payments for our products and Services.
• To provide products or Services.
• To complete contracts as well as any disclosures or other documents required by law.
• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To provide embedded social media services.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To communicate about our products and/or Services.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• To have third-parties check the validity of the sort code, account number and card number of any credit or debit card that is provided as payment to prevent fraud.
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• To send direct marketing in relation to our relevant products and Services, or other products and services provided by us, our affiliates and partners.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To fulfill a contract, or take steps linked to a contract, including fulfilling orders and taking payments and arranging the delivery or other provision of products, Services or prizes.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To allow customers to access their online accounts.

Any categories of personal information described in subdivision (e) of Section 1798.80

Examples: name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

• To process and respond to any forms, requests, inquiries, or other information submitted to us.
• To process payments for our Services.
• To provide customer service.
• To provide products or Services.
• To complete contracts as well as any disclosures or other documents required by law.
• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To provide embedded social media services.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To communicate about our products and/or Services.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• To have third-parties check the validity of the sort code, account number and card number of any credit or debit card that is provided as payment to prevent fraud.
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• To send direct marketing in relation to our relevant products and Services, or other products and services provided by us, our affiliates and partners.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To fulfill a contract, or take steps linked to a contract, including fulfilling orders and taking payments and arranging the delivery or other provision of products, Services or prizes.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To allow customers to access their online accounts.

Characteristics of protected classifications under California or federal law

Examples: race, gender, ethnicity

• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To identify usage trends.
• To determine the effectiveness of our advertising and marketing campaigns.

Commercial information

Examples: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

• To process and respond to any forms, requests, inquiries, or other information submitted to us.
• To provide customer service.
• To process payments for our products and Services.
• To provide products or Services.
• To complete contracts as well as any disclosures or other documents required by law.
• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To provide embedded social media services.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To communicate about our products and/or Services.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• To have third-parties check the validity of the sort code, account number and card number of any credit or debit card that is provided as payment to prevent fraud.
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• To send direct marketing in relation to our relevant products and Services, or other products and services provided by us, our affiliates and partners.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To fulfill a contract, or take steps linked to a contract, including fulfilling orders and taking payments and arranging the delivery or other provision of products, Services or prizes.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To allow customers to access their online accounts.

Internet or other electronic network activity information

Examples: browsing history; search history; and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.

• To customize the content or functionality of Website to a consumer’s preferences.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To assist us with enhancing, improving or modifying our Services.
• To diagnose server problems.
• To administer our Services online.
• To identify usage trends.
• To determine the effectiveness of our advertising and marketing campaigns.
• To provide embedded social media services.
• To ensure the security of our Websites and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• In other circumstances in which we believe our Services and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person;
• In response to requests by government or law enforcement authorities conducting an investigation.

Geolocation data:

Examples: the geographic location (latitude and longitude) of an Internet-connected device such as a cell phone, tablet or computer or any other device connected to the internet and used to visit our Websites or use our Software.

• To customize the content or functionality of Website to a consumer’s preferences.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To assist us with enhancing, improving or modifying our Services.
• To diagnose server problems.
• To administer our Services online.
• To identify usage trends.
• To determine the effectiveness of our advertising and marketing campaigns.
• To provide embedded social media services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• In other circumstances in which we believe our Services and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person;
• In response to requests by government or law enforcement authorities conducting an investigation.

• Collection, Use, and Disclosure of Personal Information in the Past 12 Months

We do not and will not, sell Personal Information to third-parties. The below chart lists the categories of Personal Information that we have collected about consumers, the categories of sources from which that information was collected, the business or commercial purposes for which the information was collected and the categories of third-parties with whom we shared the information. All information below is for the 12 months preceding the Last Updated date below.

Category of Personal Information

Categories of Sources of Information

Business/Commercial Purposes for Collection

Categories of Third-Parties With Whom Information Was Shared

Personal Identifiers

Examples: real name; alias; postal address; telephone numbers; unique personal identifier; online identifier Internet Protocol Address; email address; account name, social security number, driver’s license number, passport number and other similar identifiers.

Consumers

Social Media Networks

Self-Storage Aggregation Companies

Reputation Management Companies

Mobile Device Service Providers

Internet Service Providers

Data Analytics Companies

Digital Advertising Companies

• To process and respond to any forms, requests, inquiries, or other information submitted to us.
• To provide customer service.
• To process payments for our products and Services.
• To provide products or Services.
• To complete contracts as well as any disclosures or other documents required by law.
• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To provide embedded social media services.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To communicate about our products and/or Services.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• To have third-parties check the validity of the sort code, account number and card number of any credit or debit card that is provided as payment to prevent fraud.
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• To send direct marketing in relation to our relevant products and Services, or other products and services provided by us, our affiliates and partners.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To fulfill a contract, or take steps linked to a contract, including fulfilling orders and taking payments and arranging the delivery or other provision of products, Services or prizes.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To allow customers to access their online accounts.

Reputation Management Companies

Collections Agencies

Payment Processing Companies

Law Firms

Data Analytics Companies

Digital Advertising Companies

Any categories of personal information described in subdivision (e) of Section 1798.80

Examples: name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Consumers

Social Media Networks

Self-Storage Aggregation Companies

Reputation Management Companies

• To process and respond to any forms, requests, inquiries, or other information submitted to us.
• To process payments for our Services.
• To provide customer service.
• To provide products or Services.
• To complete contracts as well as any disclosures or other documents required by law.
• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To provide embedded social media services.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To communicate about our products and/or Services.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• To have third-parties check the validity of the sort code, account number and card number of any credit or debit card that is provided as payment to prevent fraud.
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• To send direct marketing in relation to our relevant products and Services, or other products and services provided by us, our affiliates and partners.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To fulfill a contract, or take steps linked to a contract, including fulfilling orders and taking payments and arranging the delivery or other provision of products, Services or prizes.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To allow customers to access their online accounts.

Reputation Management Companies

Collections Agencies

Payment Processing Companies

Law Firms

Protected classification characteristics under California or federal law.

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Data Analytics Providers

• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To identify usage trends.
• To determine the effectiveness of our advertising and marketing campaigns.

Software and Technology Service Providers

Document Management and Storage Service Providers

Automated Calling Service Providers

Data Analytics Companies

Digital Advertising Companies

Commercial information

Examples: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Consumers

Social Media Networks

Self-Storage Aggregation Companies

Reputation Management Companies

• To process and respond to any forms, requests, inquiries, or other information submitted to us.
• To provide customer service.
• To process payments for our products and Services.
• To provide products or Services.
• To complete contracts as well as any disclosures or other documents required by law.
• To support participation in promotions, competitions, sweepstakes and surveys and to administer these activities.
• To provide embedded social media services.
• To assist us in providing better products and Services including, to evaluate the performance of our staff, to assess the quality of our products and Services and to help us improve our Websites, facilities and Services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To communicate about our products and/or Services.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• To have third-parties check the validity of the sort code, account number and card number of any credit or debit card that is provided as payment to prevent fraud.
• In other circumstances in which we believe our Services, Apps, and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime.
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person.
• To send direct marketing in relation to our relevant products and Services, or other products and services provided by us, our affiliates and partners.
• In response to requests by government or law enforcement authorities conducting an investigation.
• To fulfill a contract, or take steps linked to a contract, including fulfilling orders and taking payments and arranging the delivery or other provision of products, Services or prizes.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To allow customers to access their online accounts.

Software and Technology Service Providers

Document Management and Storage Service Providers

Automated Calling Service Providers

Data Analytics Companies

Digital Advertising Companies

Reputation Management Companies

Collections Agencies

Payment Processing Companies

Law Firms

Geolocation data

Examples: the geographic location ((latitude and longitude) of an Internet-connected device such as a cell phone, tablet or computer or any other device connected to the internet and used to visit our Websites or use our Software.

Mobile Device Service Providers

Internet Service Providers

Data Analytics Companies

• To customize the content or functionality of Website to a consumer’s preferences.
• To analyze our data.
• To conduct audits, security and fraud monitoring and prevention.
• To assist us with enhancing, improving or modifying our Services.
• To diagnose server problems.
• To administer our Services online.
• To identify usage trends.
• To determine the effectiveness of our advertising and marketing campaigns.
• To provide embedded social media services.
• To ensure the security of our Website and information technology systems.
• To protect our rights and/or property or the rights and/or property of a third-party.
• To customize the online ads, special promotions, e-mails, and other marketing information.
• In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).
• In other circumstances in which we believe our Services and/or Website are being or have been used in violation of our Terms of Use, applicable law or otherwise in the commission of a crime
• When we have a good faith belief that there is an emergency that poses a threat to the safety of any person;
• In response to requests by government or law enforcement authorities conducting an investigation.

Internet Service Providers

• Right to Know About Personal Information Collected, Disclosed, or Sold.

Consumers have the right to request that we disclose to that consumer or his or her authorized agent:

(1) The categories of Personal Information we collected about that consumer;
(2) The categories of sources from which the Personal Information was collected;
(3) The business or commercial purpose for collecting or selling Personal Information;
(4) The categories of third parties with whom we share Personal Information;
(5) The specific pieces of personal information we collected about that consumer.

For each of these items, the timeframe covered by Company’ response will be for the 12 months preceding the receipt of the request.

Consumers may submit a verifiable request for this information by calling (855) 930-2560 or by clicking here. When submitting a Right to Know request, please indicate that you are making a Right to Know request and specify whether you are requesting disclosure of specific pieces of personal information about the consumer or categories of personal information or both. Please also provide the consumer’s full name, address, telephone number, email address, State ID or driver’s license number, storage space number, the start and end date of the rental and IP address(es). We will use that information to attempt to verify the consumer’s identity by comparing the information provided to the information collected and/or maintained by us. If you are an authorized agent of a consumer, please also provide your full name and contact information including address, telephone number and email address. Within 10 days of our receipt of the Right to Know request, we will provide a response that includes information about our process to verify the consumer’s identity and when the consumer or his or her agent should expect a further response.

• Right to Request Deletion of Personal Information

Consumers, or their authorized agent, have the right to request that we delete any Personal Information about the consumer that we have collected or that we maintain. California consumers may submit a verifiable request for this information by calling (855) 930-2560 or by clicking here. When submitting a Right to Deletion request, please state that you are making a Right to Deletion request and provide the consumer’s full name, address, telephone number, email address, State ID or driver’s license number, storage space number, the start and end date of the rental and IP address(es). We will use that information to attempt to verify the consumer’s identity by comparing the information provided to the information collected and/or maintained by us. If you are an authorized agent of a consumer, please also provide your full name and contact information including address, telephone number and email address. Within 10 days of our receipt of the Right to Deletion request, we will provide a response that includes information about our process to verify the consumer’s identity and when the consumer or his or her agent should expect a further response.

• Right to Not Be Discriminated Against

Consumers have the right not to receive discriminatory treatment from us for the exercise of the privacy rights conferred by the CCPA and listed in Section 9 of this Privacy Policy. We will not discriminate against those who exercise their privacy rights. Specifically, if you exercise your privacy rights, we will not deny you goods or services, charge you different prices or rates for goods or services or provide you a different level or quality of goods or services.

• Authorizing an Agent to Exercise Your Rights

Consumers have the right to designate an authorized agent to exercise the privacy rights conferred by the CCPA and listed in this section of this Privacy Policy on their behalf. To designate an authorized agent, a consumer must either provide the agent with an executed power of attorney or provide the authorized agent with written permission to exercise the rights set forth in this section that is signed by the consumer and notarized.