Price Self Storage Privacy Policy
Effective Date: June 7, 2023
Price Self Storage Holdings, LLC, Price Self Storage
Management Inc. and all other Price Self Storage Companies (“Price Self
Storage,” “we,” “us’” or “our”) are committed to responsible information
management practices. As a part of that commitment, this Price Self Storage
Privacy Policy (“Privacy Policy”) is an effort to provide users of our websites
and services, including at PriceSelfStorage.com, RVandBoatStorage.com,
PriceWinestorage.com, Mini-Max.com, PriceStudentStorage.com,
StoreForTheSummer.com, Student-self-storage.com, StudentStorage123.com,
StudentStorageSpecial.com, SummerSelfStorage.com,
SanJuanCapistranoSelfStorage.com, SanJuanSelfStorage.com,
SelfStorageSanJuan.com, SelfStorageSanJuanCapistrano.com and
BestPriceSelfStorage.com (collectively, the “Websites” or this “Website”),
(which includes our regular and mobile websites) with a clear understanding of
how we collect information, how we use the information we collect, with whom we
disclose such information, and the steps we take to secure the information we
collect.
By using our Websites or services, you consent to the collection, use
and sharing of your information by Price Self Storage in accordance with this
Privacy Policy. This Privacy Policy incorporates herein the Terms and Conditions of this Website; both statements should be
read in conjunction with each other.
This Privacy Policy is intended solely and exclusively for residents of
the United States. Accordingly, this Privacy Policy is directed only towards
residents of the United States. By using the Websites, you represent that you
are not a European Union resident. If you are located outside of the United
States, including in the European Union, and you use the Websites you are doing
so in violation of our Terms and Conditions. By providing Personally
Identifiable Information, you acknowledge and consent to the transfer and
processing of such information in the United States.
This Privacy Policy is not intended to govern any information that may
be located in storage units. Any information that may be located in storage
units will be governed by the terms of the Price Self Storage Self-Storage
Agreement.
What Does
This Privacy Policy Apply To?
This Privacy Policy describes our privacy practices for information
that we collect:
·
through the Websites;
·
when you use, purchase, obtain or consider our
self-storage services (“Services”);
·
when you communicate with us in any way
including by calling or emailing our customer service department, participating
in an online chat, connecting with us on social media, post to our social media
pages and tagging us in your social media posts (collectively,
“Communications”); and
·
when you respond to our advertisements or
participate in surveys or participate in our contests or promotions (the
“Participation Opportunities”).
What
information is being collected?
1.
Personally Identifiable Information: This
category includes information that would allow us to identify you personally.
This includes contact information, such as names, addresses, e-mail addresses,
driver’s license information, and phone numbers, as well as billing
information, such as credit card numbers. For instance, if a customer desires
to make an online payment, we require the customer to provide a credit card
number.
2.
Other Information: This category refers to
information that does not directly identify a specific individual. For
instance, this Website may track the total number of visitors to the Website,
the number of visitors to a particular page of the Website, and/or other such
technical information, including, internet protocol (IP) address, user
settings, MAC address, cookie identifiers, mobile carrier, mobile advertising
and other unique identifiers, browser or device information, approximate
location derived from IP address, and internet service provider. This data may
be used to diagnose problems with the Website, gather demographic, geographic
and other information that does not directly identify you to improve our
services or marketing efforts, improve our services and product, and for
similar purposes. We may also make Personally Identifiable Information
anonymous or aggregate such anonymous data so that it becomes Other
Information.
How Do We
Collect Information?
1.
Voluntarily Provided Information: Price Self Storage
may collect information, which may include Personally Identifiable Information,
that is provided to us voluntarily. This information may be collected in
coordination with a voluntary survey, information or service request,
promotional contest, a reservation, the execution of a self storage agreement,
or by similar voluntary methods.
2.
Passive Information Collection: Price Self
Storage may also collect information, which may include Personally Identifiable
Information, automatically when you visit the Website. This information may
include website “traffic” data or IP addresses (an IP address is a number
automatically assigned to your computer in order to use the Internet), or other
similar information . Information may be collected using technologies such as
standard server logs, cookies, pixels, and clear GIFs or Web beacons. To learn
more about our use of cookies, please review our Cookie Statement.
a)
Analytics Companies: We partner with certain
third parties (such as Google Analytics) to collect information about the use
of our website and the use of other websites, apps, and online resources. These
third parties may use server logs, web beacons, tags, pixels, and similar
technologies, and they may set and access cookies on your browser. These third
parties may provide us your Personally Identifiable Information, as well as
aggregated information and anonymized information. We use the information
collected by these third parties to engage in analytics, auditing, research,
and reporting. You can read Google’s privacy policy, which applies to Google
Analytics and the information collected by Google Analytics, at http://www.google.com/intl/en/policies/privacy/
3.
When You Contact Us: Personally Identifiable
Information may be gathered as a result of phone calls, emails or other
communications with us. In the case of phone calls and chat widget, some
Personally Identifiable Information may be collected automatically, like a
phone number.
4.
Social Media: If you interact with us on social
media networks - such as Facebook, Instagram, Twitter, YouTube or Pinterest -
we may collect or receive Personally Identifiable Information about you such as
your name and profile photo. For example, we may collect this information when
you tag us, like our posts or comments, comment on or reply to our posts and
comments, or incorporate our name into a hash tag. We will treat the
information we collect or receive in accordance with this Privacy Policy. We
are not, however, responsible for the collection, use or disclosure of your
information by such third-party social media networks. Their collection, use,
and disclosure of information is governed by their own information collection
and privacy policies.
5.
From Third Parties: We may collect information,
which may include Personally Identifiable Information, from third parties and
vendors, as well as from publicly available sources, and add it to the other
information collected.
a)
Third Party Reservation Sites: When you use a
third-party reservation site to reserve one of our storage units, that third-
party will collect your Personally Identifiable Information and will
subsequently provide some of your Personally Identifiable Information to us to
confirm your reservation. We will treat the information we receive in
accordance with this Privacy Policy. We have no control over, and are not
responsible for, the information collected by the third-party reservation
company. Please review their privacy policy to learn about their privacy
practices.
How Do We
Use Personally Identifiable Information?
Information collected by this Website is used for the following
purposes:
·
To provide you with the Services or products you
request;
·
To confirm your identity
·
To address customer inquiries or issues;
·
To maintain customer accounts and dealings;
·
To process customer payments;
·
To enhance Website operations;
·
To provide marketing and promotional efforts;
·
To enforce agreements, address security hazards,
prevent fraud or illegal or improper activities;
·
To provide, develop, maintain, and improve our
Services (e.g. evaluating the performance of our staff, assessing the quality
of our products and Services, and helping us improve our websites, processes,
and facilities);
·
To confirm your eligibility for and process
discounts, special pricing, and rebates;
·
To allow creation of and access to an online
customer portal;
·
To communicate with you (e.g., for customer
service purposes, to discuss billing or payments, or to notify you about
past-due payments, liens or auctions relating to your storage unit);
·
To coordinate and facilitate events;
·
To comply with our legal obligations;
·
To protect our legitimate business interests and
legal rights;
·
For research and analytical purposes (e.g.,
identifying trends and effectiveness of marketing campaigns);
·
For administrative purposes (e.g., auditing and
reporting);
·
For other legally permissible purposes.
How Long Do
We Retain Information?
We retain relevant Personally Identifiable Information
related to your account and/or your business relationship with us pursuant to
applicable federal and state rules and regulations and so long as retaining
said Personally Identifiable Information is necessary including, but not
limited to, the duration of your lease, the duration of time when you are a
tenant, the duration for which any amounts owed to us are due by you, and a
reasonable period after termination of any business relationship.
To What
Extent Do We Disclose Your Information to Third Parties?
Price Self Storage may share your information in the
following situations:
1.
Service Providers: We may share your
information, including Personally Identifiable Information, with third parties
or affiliates to assist in our business operations (e.g., to process payments,
store data, deliver information, market our services, and perform other similar
functions), or to provide the services you have requested.
2.
Business Transfers: We may share your
information, including Personally Identifiable Information, as part, of or in
connection with, a merger, acquisition, assignment, as part of debt financing,
the sale of company assets, or in any similar transaction, or to the extent as
may be required in the unlikely event of insolvency bankruptcy, or a
receivership.
3.
Disclosures Under Special Circumstances. We may
disclose your information to third parties: (i) where we have a good faith
belief that such disclosure is necessary to meet any applicable law,
regulation, legal process or other legal obligation; (ii) when we believe
disclosure is necessary to protect or prevent harm, illegal activity, or
financial loss, (iii) to detect, investigate and help prevent fraud or technical
issues; and (iv) to cooperate with law enforcement, government,
quasi-governmental and public agency requests or reporting requirements.
4.
Protection of Price Self Storage. We, our
agents, and independent contractors, may disclose your information, including
Personally Identifiable Information, where we believe it may limit our
liability in an actual or potential lawsuit, or where otherwise necessary to
protect our rights, interests and/or property (including, without limitation,
to enforce our agreements), or the rights, interests and/or property of our
agents, independent contractors, customers, and others. For example, if there
is an unpaid balance on your account, we will provide your Personally
Identifiable Information to a collection agency and the unpaid balance may be
reported to a credit agency.
How is
Personally Identifiable Information Secured?
We employ safeguards to help preserve our Websites’ user’s
security and privacy and to help prevent the misuse of any Personally Identifiable
Information. These safeguards are consistent with industry standards. In
addition to other procedural safeguards, we use security software (SSL, or
Secure Sockets Layer, technology) and firewalls to protect your information.
Unfortunately, no data transmission over the Internet or
any wireless network can be absolutely secure. As a result, while we strive to
protect your Personally Identifiable Information, we can make no
representations or warranties regarding the security of any data exchanged
through the Websites or our Services. There are potential security risks beyond
our control. With this in mind, by using the Website you acknowledge that you
are transmitting data through the Websites and Services at your own risk.
What Third
Party Technologies May Be Encountered on the Websites?
Third Party
Websites
Our Websites may contain images of and links to
third-party websites (“Linked Sites”). The Linked Sites are not under our
control and we are not responsible for examining or evaluating any Linked
Sites. We also do not warrant the offerings of any of these businesses or
individuals or the content of the Linked Sites. We do not assume any
responsibility or liability for the actions, product, and content of all these
Linked Sites or any other third parties. We are providing these links to you
only as a convenience, and the inclusion of any link does not imply endorsement
by us of any Linked Sites or any association with its operators, or with any of
its products or services. You should carefully review their privacy statements
and other conditions of use.
Third Party
Applications
Third-party applications, such as Instagram, Facebook,
Twitter, Pinterest, or Google buttons, may be available on our Websites. The
owners or providers of those third-party applications may collect Personally
Identifiable Information from you when you click through to their platform or
website from our Websites. We are not responsible for the collection, use or
disclosure of your information by such third parties. Their collection, use,
and disclosure of information is governed by their own information collection
and privacy policies.
Digital
Advertising
We partner with third parties to provide advertising
services that are targeted based on your online activities across websites,
mobile apps, and devices over time (commonly referred to as “interest-based
advertising” or “online behavioral advertising”). Our advertising partners may
collect information about your activities on our Websites and combine it with
information about your activities on other websites, mobile apps, and devices.
They may collect such information using server logs, cookies, web beacons,
tags, pixels, mobile advertising IDs (such as Facebook cookies or Google’s
Advertising ID), cross-device linking, and similar technologies. For example,
our advertising partners may use the fact that you visited our website to
target advertising to you on other websites and mobile apps on your current
device or on other devices you use. They may match your browsers or devices if
you log into the same online service on multiple devices or if your devices
share similar attributes that support an inference that they are used by the
same person or household. This means that information about your activity on
websites or apps on your current browser or device may be combined and used
with information collected from your other browsers or devices.
What
Privacy Rights and Choices Do You Have?
In addition to the
rights and choices listed in this section, California Consumers may also have
the rights described in the section below titled: Notice to California
Residents - Your California Privacy Rights, found here.
Promotional/Marketing
Communications: You may opt out of receiving future promotional communications
from us by emailing us at marketing@priceselfstorage.com
or by following the instructions within a promotional communication you
received from us. We will try to comply with your request as soon as reasonably
practicable. If you opt out of receiving marketing emails from us, we may still
send you important administrative messages - such as communications regarding
billing, payments, lien notices or auction notices concerning your storage unit
- from which you cannot opt out.
Cookies: You have the right to choose whether or not to
accept cookies. However, they are an important part of how the Websites work, so
you should be aware that if you choose to refuse or remove cookies, it could
affect the availability and functionality of the Websites. When
you first visit our website, you will be presented with a banner which offers
you a choice about whether to allow all cookies or customize your consent to
our use of cookies and similar tracking technologies, the use of which may
constitute a “sale” or “share” of personal information under applicable law. If
you wish to amend your choices, you can do so by clicking here. Please note that your request to
opt-out of sale/sharing will be linked to your browser identifier only. If you
use a different computer or Internet browser to access our sites, you will need
to renew your cookie management choices.
In addition, most web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove or
reject browser cookies. To do so, please follow the instructions provided by
your browser. For further information about cookies, including how to see what
cookies have been set on your device and how to manage and delete them, you can
visit https://allaboutcookies.org/. Please note that your request to
opt-out of sale/sharing will be linked to your browser identifier only. If you
use a different computer or Internet browser to access our sites, you will need
to renew your cookie management choices.
Analytics: As discussed above, we partner with Google
Analytics. You can read Google’s privacy policy, which applies to Google
Analytics and the information collected by Google Analytics, at http://www.google.com/intl/en/policies/privacy/.
You can opt-out from being tracked by Google Analytics in the future by
downloading and installing Google Analytics Opt-out Browser Add-on for your
current browser https://tools.google.com/dlpage/gaoptout.
We also use Hotjar’s session replay analytics services.
This allows us to record and replay an individual’s interaction with the
Services. For more information about how Hotjar uses your personal information,
please visit the “Personal Data collected from a visitor of a Hotjar Enabled
Site” section of Hotjar’s Privacy Policy. To learn more about how
to opt-out of Hotjar’s use of your information, please click here.
We also use Microsoft Clarity for analytics services. This
allows us to record and replay an individual’s interaction with the Services.
For more information about how Microsoft uses your personal information
(including for its own purposes, e.g., for advertising), please visit the
Microsoft Privacy Statement. To learn
more about how to opt out of Microsoft’s use of your information, please click
here Digital Advertising: If you would like more information about digital
advertising, and to learn about your choices in connection with it and how to
visit http://www.aboutads.info/opt-out,
or http://www. networkadvertising.org/managing/opt_out.asp To opt out of the
practice on your mobile device, you may download the AppChoices app at www.aboutads.info/appchoices.
We also use Facebook Connect for advertising purposes. For
more information about Facebook’s use of your personal information, please
visit Facebook’s Data Policy.
To learn more about how to opt-out of Facebook’s use of your information,
please click here while
logged in to your Facebook account.
“Do Not Track” Requests: Do Not Track (“DNT”) is a privacy
preference that users can set in certain web browsers. Please note that we do
not respond to or honor DNT signals or similar mechanisms transmitted by web
browsers.
Children’s
Privacy
We do not intentionally collect , nor do we have any
knowledge of data previously collected from children under the age of 16. The
Websites are not directed to children under 16 and children under 16 should not
use the Websites. If we learn that we have inadvertently collected any such
data, we will delete it as soon as possible. If you are the parent or legal
guardian of a child whose information we have inadvertently collected, please
contact us using the information provided below.
California
Shine the Light Disclosure
We do not allow third parties to use your personal
information for direct marketing of their products or services. Nevertheless,
if you are a resident of California, California Civil Code Section 1798. 83
permits you to request, once per year, information regarding our disclosure of
certain of your Personally Identifiable Information to a third-party for that
third- party’s direct marketing purposes. If you would like to exercise your
right to obtain information under California’s Shine the Light Law, please
email us at customerservice@priceselfstorage.com
and include CA Shine the Light in the subject matter of your email.
Notice to California Residents - Your California
Privacy Rights
This section of the Privacy Policy applies solely to
visitors, users, and others who are residents of the State of California
(“consumers”). For purposes of this section of the Privacy Policy only, the
terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) (as
amended by the California Privacy Rights Act (“CPRA”)) and the relevant
implementing regulations have the same meaning when used in this section of the
Privacy Policy. For example, when used in this section of the Privacy Policy
only, “Personal Information” generally means information that identifies,
relates to, describes, is reasonably capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular consumer or
household.
Data Retention
Information about our data retention practices is provided
in the “How Long Do We Retain Information?” section above.
Collection, Use, and Disclosure of Personal Information
in the Past 12 Months
The below chart lists the categories of Personal
Information that we have collected about consumers and the categories of third
parties to whom we may have disclosed that information during the 12 months
preceding the Effective Date.
Category of Personal Information
|
Source
|
Business or Commercial Purpose for Collection and Use
|
Categories of Third parties to Whom Information may have been
disclosed
|
Personal Identifiers
Examples: real name;
alias; postal address; telephone numbers; unique personal identifier; online
identifier Internet Protocol Address; email address; account name, driver’s
license number, passport number and other similar identifiers.
|
Consumers, Third-Party
Reservation Companies, Analytics Companies, Social Media Networks, Digital
Advertising Companies
|
Information is collected and used for the following
purposes:
• Confirming
your identity
• Providing,
developing, maintaining, and improving our products and Services (e.g.
evaluating the performance of our staff, assessing the quality of our
products and Services, and helping us improve our websites, processes, and
facilities)
• Processing
and fulfilling a request or other transaction submitted to us
• Confirming
eligibility for and processing and fulfilling discounts, special pricing, and
rebates
• Processing
payments
• Completing
reservation or rental of storage units
• Completing
sales of boxes, moving supplies or any other products
• Completing
contracts as well as any disclosures or other documents required by law.
• Allowing
creation of and access to an online customer portal
• Administering
sweepstakes, events, special offers, special pricing, discounts, and
promotions
• Communicating
with you (e.g. for customer service purposes, to discuss billing or payments,
or to notify you about past-due payments, liens or auctions relating to your storage
unit)
• Providing
personalized products and Services, including content, ads and in-store
offerings
• Marketing
and advertising our products and Services as well as those of affiliated
companies, business partners, and other third parties
• For
research and analytical purposes (e.g. identifying trends and effectiveness
of marketing campaigns)
• For
our business operations (e.g. auditing and reporting)
• Coordinating
and facilitating events
• Complying
with our legal obligations
• Promoting
safety, integrity and security, including detecting and preventing fraud
• Protecting
our legitimate business interests and legal rights
|
Marketing Companies,
Computer Software Companies, Technology Service Providers, Professional
Service Firms, Digital Advertising Providers, Data Management and Storage
Companies, Reputation Management Companies, Data Analytics Companies, Call
Center Companies, Third-party Reservation Companies, Payment Processing
Companies, Social Media Companies, Credit Reporting Companies, Collections
Agencies, and Third parties Designated by the Consumer.
|
Any categories of
personal information described in subdivision (e) of Section 1798.80:
Examples: name,
signature, address, telephone number, passport number, driver’s license or
insurance policy number, bank account number, credit card number, debit card
number, or any other financial information
|
Consumers, Third-Party
Reservation Companies, Social Media Networks
|
Information is collected and used for the following
purposes:
• Confirming
your identity
• Providing,
developing, maintaining, and improving our products and Services (e.g.
evaluating the performance of our staff, assessing the quality of our
products and Services, and helping us improve our websites, processes, and
facilities)
• Processing
and fulfilling a request or other transaction submitted to us
• Confirming
eligibility for and processing and fulfilling discounts, special pricing, and
rebates
• Processing
payments
• Completing
reservation or rental of storage units
• Completing
sales of boxes, moving supplies or any other products
• Completing
contracts as well as any disclosures or other documents required by law.
• Allowing
creation of and access to an online customer portal
• Administering
sweepstakes, events, special offers, special pricing, discounts, and
promotions
• Communicating
with you (e.g. for customer service purposes, to discuss billing or payments,
or to notify you about past-due payments, liens or auctions relating to your
storage unit)
• Providing
personalized products and Services, including content, ads and in-store
offerings
• Marketing
and advertising our products and Services as well as those of affiliated
companies, business partners, and other third parties
• For
research and analytical purposes (e.g. identifying trends and effectiveness
of marketing campaigns)
• For
our business operations (e.g. auditing and reporting)
• Coordinating
and facilitating events
• Complying
with our legal obligations
• Promoting
safety, integrity and security, including detecting and preventing fraud
• •
Protecting our legitimate business interests and legal rights
|
Marketing Companies,
Computer Software Companies, Technology Service Providers, Professional
Service Firms, Digital Advertising Providers, Data Management and Storage
Companies, Reputation Management Companies, Data Analytics Companies, Call
Center Companies, Third-party Reservation Companies, Payment Processing
Companies, and Social Media Companies
|
Commercial information:
Examples: records of
personal property, products or services purchased, obtained, or considered,
or other purchasing or consuming histories or tendencies
|
Consumers, Third-Party Reservation Companies, Analytics
Companies, Social Media Networks, Digital Advertising Companies
|
Information is collected and used for the following
purposes:
• Confirming
your identity
• Providing,
developing, maintaining, and improving our products and Services (e.g.
evaluating the performance of our staff, assessing the quality of our
products and Services, and helping us improve our websites, processes, and
facilities)
• Processing
and fulfilling a request or other transaction submitted to us
• Confirming
eligibility for and processing and fulfilling discounts, special pricing, and
rebates
• Processing
payments
• Completing
reservation or rental of storage units
• Completing
sales of boxes, moving supplies or any other products
• Completing
contracts as well as any disclosures or other documents required by law.
• Allowing
creation of and access to an online customer portal
• Administering
sweepstakes, events, special offers, special pricing, discounts, and
promotions
• Communicating
with you (e.g. for customer service purposes, to discuss billing or payments,
or to notify you about past-due payments, liens or auctions relating to your
storage unit)
• Providing
personalized products and Services, including content, ads and in-store
offerings
• Marketing
and advertising our products and Services as well as those of affiliated
companies, business partners, and other third parties
• For
research and analytical purposes (e.g. identifying trends and effectiveness
of marketing campaigns)
• For
our business operations (e.g. auditing and reporting)
• Coordinating
and facilitating events
• Complying
with our legal obligations
• Promoting
safety, integrity and security, including detecting and preventing fraud
• Protecting
our legitimate business interests and legal rights
|
Marketing Companies,
Computer Software Companies, Technology Service Providers, Professional Service
Firms, Digital Advertising Providers, Data Management and Storage Companies,
Reputation Management Companies, Data Analytics Companies, Call Center
Companies, Third-party Reservation Companies, Payment Processing Companies,
and Social Media Companies
|
Internet or other electronic network activity
information:
Examples: browsing history; search history; and
information regarding a consumer’s interaction with an Internet Web site,
application, or advertisement.
|
Consumers, Third-Party Reservation Companies, Analytics
Companies, Social Media Networks, Digital Advertising Companies, Cookies and
Collection Technology
|
Information is collected and used for the following
purposes:
• Providing,
developing, maintaining, and improving our products and Services (e.g.
assessing the quality of our products and Services and helping us improve our
websites, processes, and facilities)
• Processing
and fulfilling a request or other transaction submitted to us
• Confirming
eligibility for and processing and fulfilling discounts, special pricing, and
rebates
• Processing
payments
• Completing
reservation or rental of storage units
• Completing
sales of boxes, moving supplies or any other products
• Completing
contracts as well as any disclosures or other documents required by law
• Allowing
creation of and access to an online customer portal
• Administering
sweepstakes, events, special offers, special pricing, discounts, and
promotions
• Providing personalized products and
Services, including content, ads and in-store offerings
• Marketing
and advertising our products and Services as well as those of affiliated
companies, business partners, and other third parties
• For
research and analytical purposes (e.g. identifying trends and effectiveness
of marketing campaigns)
• For
our business operations (e.g. auditing and reporting)
• Coordinating
and facilitating events
• Complying
with our legal obligations
• Promoting
safety, integrity and security, including detecting and preventing fraud
• Protecting
our legitimate business interests and legal rights
|
Marketing Companies, Computer
Software Companies, Technology Service Providers, Professional Service Firms,
Digital Advertising Providers, Data Management and Storage Companies,
Reputation Management Companies, Data Analytics Companies, Call Center Companies,
Third-party Reservation Companies, Payment Processing Companies, and Social
Media Companies
|
Geolocation data:
Examples: the geographic location (latitude and
longitude) of an Internet-connected device such as a cell phone, tablet or
computer or any other device connected to the internet and used to visit our
Websites or use our Software.
|
Analytics Companies, Cookies and Collection Technology
|
Information is collected and used for the following
purposes:
• Helping
us improve our websites, processes, and facilities
• Administering
sweepstakes, events, special offers, special pricing, discounts, and
promotions
• Providing
personalized products and Services, including content, ads and in-store
offerings
• Marketing
and advertising our products and Services as well as those of affiliated
companies, business partners, and other third parties
• For
research and analytical purposes (e.g. identifying trends and effectiveness
of marketing campaigns)
• For
our business operations (e.g. auditing and reporting)
• Coordinating
and facilitating events
• Complying
with our legal obligations
• Promoting
safety, integrity and security, including detecting and preventing fraud
• Protecting
our legitimate business interests and legal rights
|
Marketing Companies, Computer
Software Companies, Technology Service Providers, Professional Service Firms,
Digital Advertising Providers, Data Management and Storage Companies,
Reputation Management Companies, Data Analytics Companies, Call Center
Companies, Third-party Reservation Companies, Payment Processing Companies,
and Social Media Companies
|
Right to Know About Personal Information Collected,
Disclosed, or Sold
Consumers have the right to request that we disclose to
that consumer or a person or business designated by the consumer as his or her
authorized agent (as explained below):
(1)
The categories of Personal Information we
collected about that consumer;
(2)
The categories of sources from which the
Personal Information was collected;
(3)
The business or commercial purpose for
collecting or selling Personal Information;
(4)
The categories of third parties with whom we
share Personal Information;
(5)
The specific pieces of personal information we
collected about that consumer.
These requests may be submitted using the information
provided in the Submitting a Request section below. When submitting a Right to
Know request, please indicate that you are making a Right to Know request and
specify whether you are requesting disclosure of specific pieces of personal
information about the consumer or categories of personal information or both.
Please also be prepared to provide the consumer’s full name, address, telephone
number, email address. To the extent applicable, please also provide the
following: storage space number, the start and end date of the rental, and name
and location of the storage facility.
Right to Request Deletion of Personal Information
Consumers have the right to request that we delete any
Personal Information that we have collected or that we maintain (and direct our
service providers to do the same). Please note that there are a number of
exemptions to the requirement that your personal information be deleted. For
example, we cannot delete your personal information if you are a current
tenant, have not properly and completely vacated your unit and removed all
personal items, owe a balance on your account, or are subject to any legal or
collection activity.
These requests may be submitted using the information
provided in the Submitting a Request section below. When submitting a Right to
Deletion request, please indicate that you are making a Right to Deletion
request and be prepared to provide the consumer’s full name, address, telephone
number, and email address. To the extent applicable, please also provide the
following: storage space number, the start and end date of the rental, and the
name and location of the storage facility.
Right to Request Correction of Personal Information
Consumers have the right to request that we correct any
Personal Information about the consumer that we have collected or that we
maintain (and direct our service providers to do the same) that is either
inaccurate or incomplete.
These requests may be submitted using the information
provided in the Submit a Request section below. When submitting a Right to
Correct request, please indicate that you are making a Right to Correct request
and be prepared to provide the consumer’s full name, address, telephone number,
and email address. To the extent applicable, please also provide the following:
storage space number, the start and end date of the rental, and the name and
location of the storage facility. In some cases, we may provide self-service
tools that enable you to update your personal information. In some instances,
we may require the consumer to provide documentation to establish accuracy.
Sale and Sharing of Personal Information and the Right to
Opt-Out of Sale of Personal Information or Sharing Personal Information for
Cross Contextual Advertising
We do not “sell” Personal Information as the term “sell”
is commonly understood; however, we may share information with third-party
analytics and advertising partners for purposes of promoting our Services, such
as for cross-contextual behavioral advertising.
The categories of personal information we may have “sold” and/or “shared”
with Digital Advertising Companies and Data Analytics Companies are:
· Identifiers (for example online identifiers such as IP
address);
· Commercial Information (for example whether you
transacted with us); and,
·
Internet or Other Electronic Network Activity
(for example when and how you used our website.
This information
is shared for the following purposes:
• Providing
personalized products and Services, including content, ads, and other offerings
• Marketing and advertising our products and
Services as well as those of affiliated companies, business partners, and other
third parties
To the extent that such sharing
is consider a “sale” or “sharing” under California law, Consumers may opt-out
by contacting us as set forth in Contact Us section below, by clicking hereor by:
- Modifying Your Cookie Preferences. When you first visit our website, you will be
presented with a banner which offers you a choice about whether to allow
all cookies or customize your consent to our use of cookies and similar
tracking technologies, the use of which may constitute a “sale” or “share”
of personal information under applicable law. If you wish to amend your
choices, you can do so by clicking here. Please note that your request to opt-out of sale/sharing
will be linked to your browser identifier only. If you use a different
computer or Internet browser to access our sites, you will need to renew
your cookie management choices.
- Global Privacy Control. You may exercise your opt-out right by broadcasting
an opt-out preference signal, such as the Global Privacy Control (GPC) (on
the browsers and/or browser extensions that support such a signal). Please
note that your request to opt-out of sale/sharing will be linked to your
browser identifier only. If you use a different computer or Internet
browser to access our sites, you will need to renew your opt-out request.
- Web Browser Settings. While most web browsers are
set to accept cookies by default, if you prefer, you can usually choose to
set your browser to remove or reject browser cookies. To do so, please
follow the instructions provided by your browser. For further information
about cookies, including how to see what cookies have been set on your
device and how to manage and delete them, you can visit https://allaboutcookies.org/. Please note that your request to opt-out of
sale/sharing will be linked to your browser identifier only. If you use a
different computer or Internet browser to access our sites, you will need
to renew your cookie management choices.
Right to Not Be Discriminated Against
Consumers have the right not to receive discriminatory
treatment from us for the exercise of the privacy rights conferred by CCPA and
listed in this Privacy Policy.
Sensitive Information
Consumers have the right to limit the use and disclosure
of certain sensitive personal information (as defined in the CCPA). We currently do not process sensitive
personal information for any purposes other than those specified in Cal. Civ.
Code § 1798.121.
Authorizing an Agent to Exercise Your Rights
Consumers have the right to designate an authorized agent
to exercise the privacy rights conferred by the CCPA. To designate an authorized
agent, you must either provide the agent with an executed power of attorney or
provide the authorized agent with written permission, signed by you, to
exercise your CCPA rights. The agent must also be registered with the
California Secretary of State.
If you are an authorized agent acting on behalf of a
consumer, then please state so in your request and provide both the information
listed above concerning the consumer and your full name, address, telephone
number and email address. if you are a parent or legal guardian making the
request on behalf of your minor child, please also state so in your request.
Request Verification
Once you submit a request, we will use the information you
provide to attempt to verify the consumer’s identity by comparing the
information provided to the information collected and/or maintained by us. In
some instances additional information may be requested. We take these measures
to protect the privacy and security of your information.
Submitting a Request
California consumers may submit a verifiable request for
the access, deletion, or correction of their personal information by calling
(855) 930-2560 or by clicking here. We will respond to your request according
to the time periods mandated by the CCPA. We may also be reached via email at customerservice@priceselfstorage.com;
by phone at (855) 930-2560; or by writing to us at: P.O. Box 27615; San Diego,
CA 92198.
Changes to this
Privacy Policy
The Privacy Policy may be revised from time to time. The
“Effective Date” legend at the top of this page indicates when this Privacy
Policy was last revised. Any changes will become effective when we post the
revised Privacy Policy on our Website. Your continued use of the Websites or
our Services following the posting of changes constitutes your acceptance of
such changes.
Individuals
with Disabilities
If you have a disability and need access to our privacy
policy in a different format, please:
Email us
at:customerservice@priceselfstorage.com
Write us at:
P.O. Box 27615
San Diego, CA 92198
You may download a copy of this Privacy Policy by clicking
here.
Contact Us
If you have any inquiries regarding our Privacy Policy,
you may:
Email us at:customerservice@priceselfstorage.com
Call us at: (855) 930-2560
Write us at:
P.O. Box 27615
San Diego, CA 92198