Price Self Storage West Los Angeles

I'm a real estate agent, and I frequently have clients that need storage services. I've seen many of them, including smaller companies as well as national chains. From what I've seen, there is no competition in self-storage facilities. The Price Self Storage facility on La Brea is large, clean and apparently well-run. The storage units I saw there were all interior, yet drive-up capable. The extra security and weather protection this affords is obvious. The office is clean, modern, spacious and has ample qualified personnel to assist customers. The staff are helpful, cheerful and were willing to drive us around to view the different size units available. They made the sign-up process easy as well, with computer monitors and digital signing software for customers. Again, I can't see any comparison with the other self-storage competition out there.

Rates are very expensive.

Ms Cansler was extremely knowledgeable and helpful. She helped explain the entire process and outlined everything for me so that I had no need to ask questions.

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Great customer service! Over priced for size of storage compared to other storage places for same size.

Awesome people great customer service...

Great! Thanks for everything. :)

Excelent service..!

Extremely helpful. Convenient and super clean

have rented number of storage facilities and yours was by far the best. Tiana (spelling?) was an excellent rep for your company and made the rental process easy and quick. the is beautifully clean and easily accessible. only wish i'd discovered you before i rented from all those other places!

Excellent service

Sergio's customer service is exemplary! There was a credit card technical problem on Price Storage side and the regional manager was horribly inflexible, asking us to go elsewhere because they could not take payment. If not for Sergio's problem solving and finding a fix, we would have had to scramble and find another place.

The entire staff here made we want to move in the same day. It is clean, professional and the nicest storage facility I've found in LA, especially with the ease of drive up access.

The person that was very informant and made sure u weren't disappointed of your decision for example what u plan to put there and provided a quick estimate.

Shylo was very helpful and patient with showing me many options as I was not very experienced with storage spaces, although I was not looking forward to having to spend more money on a storage space the experience was made much easier dealing with someone who was as professional and courteous as she was. Thank you for all your help, I really appreciate it!

Everyone was very helpful and explained everything and I am very satisfied with the services so far

Excellent customer service! Fairly reasonable prices!

The woman who helped me - I can't recall her name but it sounds like Yanina Is GREAT ! Sweet, joyful, smart ---she just went the extra mile to help a new customer ,

It's a very good and nice place. To storage your stuff. An i must say safe and security.

Great customer relations and good service.

They make you feel VERY WELCOME. It was the best storage experience of LOS ANGELES.

Very helpful and I was satisfied with the size and price of the storage I wanted

Very professional staff.

It was easy, fast and friendly

Sergio went above and beyond to help...a stellar human. Keep playing music Sergio!!

Chris was very personable and polite. He was a big help to me.

Chris was amazing excellent customer service

The young man that served me was knowledgeable, flexible, and professional. The environment is clean and spacious. Also. I felt very comfortable that I knew what I was getting upfront. I was not worried about hidden fees or charges. This is my second visit with Price Self Storage. I feel very confident in their services offered.

The guy at the desk was very informative and took the time to answer all My questions Very welcoming

Judith was very helpful and even came to my unit when I couldn't figure out the lock!

Chris was so helpful. Really great employee!

I cannot thank Price Self Storage enough for their effort in providing me with the best possible price as well as space for storing my car. Price Self Storage's Regional Manager, Ryan as well as employees Sergio and Vanessa went above and beyond to assure that I was completely satisfied before I left that evening. When I first arrived, the unit I had reserved was just inches away from fitting my car. At that point it was closing time but again Ryan, Sergio and Vanessa were extremely accommodating and made sure that I left with a spot as well as I price I could be satisfied with. Thank you so much Price Self Storage for all of your help and I would definitely recommend your company to friends and family.

I came in to see and pay for a storage unit I reserved online. Chris Anderson was extremely helpful and knowledgeable. He made the rental process easy and a great experience.

I've rented space several years ago....about every 6 months, the price kept going up. Today, no one really has the money to pay for storage because we are paid so little on our jobs.... if I received higher wages, I would not complain about your prices..... Your storage facility is excellent ! ... All phone staff and in-person staff are NICE and VERY COURTEOUS.......

Efficient

perfect

Wonderful experience! Chris helped me sign the lease agreement and everything and he couldn't have been more friendly and helpful. We had started signing up for one unit, but when he realized there was another one for a better rate and it was also closer to where I'd need to unload my car, he started over and showed me the new unit before helping me sign up for that one. The whole time he was extremely friendly and courteous. We talked about movies, he introduced me to the other folks working there (who were also super friendly), and I really felt very welcome there. The facility itself is great, as well as the prices. The whole place had a very friendly, calm vibe, and the whole time Chris was saying hi to returning customers by name, so it felt like a very personable place even though there are SO MANY units... it's nuts how big this place is. Overall a wonderful experience and I'd recommend it highly!

Thanks

I would have given 5 stars if I didn't have to pay for additional mandatory monthly protection plan. My possessions are already covered by my personal insurance. This just seems like a "money-grab" for an already expensive product.

Very helpful staff, easy to work with.

I appreciated the patience and kindness of the people I dealt with. Moving into storage is very stressful and they understand that and are compassionate.

The staff is very professional and thorough. The facilities are very clean. I am very impressed with this because this is why I chose Price. There is easy access to unit with your car. I am overall pleased so far. Thank you!

Nick and K Robinson (i forgot her first name) were really helpful in helping me find a storage unit. Thank you!

It Was most satisfactory!!!

Facility is spotless - very clean. Customer Service was excellent! Prompt and efficient

Nice and friendly staff. Very helpful and very efficient.

Very helpful and friendly. Great customer service.

Perfect and convenient storage. Exactly what I needed.

Both employees were very helpful and polite. hoping the truck arrives on time so we have a smooth move in on the 15th

The staff working on the office was very friendly and willing to help. But when I called your office, the customer service was not good. The person was doing multiple tasks and I was put on hold. The price of the storage is reasonable for the size, BUT, smells horrible! (smells pee). And the business hour is too short. I totally recommend you to extend the closing time. At least to 10 pm.

Great...

Vanessa at the front desk was so helpful! She showed us the storage units which best fit our needs. She was able to help us navigate the website. Answered all our questions thoroughly & explained every step of the process clearly. Signing the contract was an easy step after her thoroughness. This is our second time using this site for a storage unit.

Great.

Number 1, all staff is friendly and knowledgeable. Mr. Chris Anderson took me step by step through my first time experience on location.

Chris was patient, helpful and answered all my questions. The manager was also very kind and clear in her communication. The facility is clean spacious and feels quite safe.

Just wanted to say that price is no one when it comes to your space rental facility. They have a great professional staff, And very friendly. One of the safest facility t

Only thing I am concerned on; there's a lot of homeless wondering around inside the Storage Units.

Very impressed by the quality of the facility and the level of service received.

The guys where great at the front desk.

Nice friendly straff and a clean storage environment with easy access.

Very clean facility, conveniently located though opens late 0700 instead of 0600 and codes early 7pm instead of 8pm. Customer service is very good.

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The staff was very courteous and took care of my storage needs, Thank you.

Great help! Great to work with!

I rented a storage unit with Ryan the General Manager (West Los Angeles location) on July 2, 2016. I was very pleased with the storage establishment. The facility itself is huge. Also, the interior is well maintained with dollies to accommodate you to put your storage away. Well lit so you will be able to see what you are doing. There are sensors so if it's dark when you arrive where your unit is located the lights come on..A huge plus. I had an issue regarding my second month (August 2016) rental and the issue was rectified with no problems. Ryan (General Manager) took care of my rental issue for the second month. Judith (CSR) and Shilo (Managerial status) called me in regards to my rental issue. Superb customer service at it's best. Acknowledgement is key and Price Self Storage (West Los Angeles) did that. I'm a very pleased and satisfied customer. Thank you Price Self Storage.

Excellent customer service, great prices. Smooth setup of accounts. Highly recommend this company for storage.

Great, clean well maintained facility. Huge convenience being able to drive up to the unit with my car/truck. Vanessa was friendly, quick, efficient and knew what she was doing! Great overall experience!

The service was very nice and kind and walk me thus the all the paper work and ask me I understand . I thank her very much.

My overall experience was pleasant, your staff was very friendly. I love the drive up to my unit.

Facility is great as is Shylo and the entire staff. A top-notch operation all around!

My overall experience was excellent!!!!! That Shylo can sell anything. Please consider having coffee and Doughnuts in the Lobby or at least on the weekends.

Customer Service was Wonderful! I called early the morning of my moving date received such wonderful help and assistance by the time I actually arrived at the front desk I was made to feel so comfortable. I felt so protected and know that my storage relationship is going to be so great!

Awesome

Shiloh was a perfect assistance!

Ms. Shiloh was excellent. Can't say enough. She made my experience a good one. Thank you.

Great service, clean facilities and a satisfied customer