West Los Angeles

William was awesome!!!

William was AMAZING!!! He went above and beyond. Wonderful customer service, very informative, and overall painless to experience.

Liz helped me find what I needed and she helped me in a quickly manner since I was in a time crunch. Her and Yami were friendly and helpful.

I am very satisfied with the service Liz has given me over the phone and in person. She was friendly and patient.

Liz was helpful and knowledgeable. She helped me find what I needed.

Went into the West LA location to rent another storage unit. Customer service agent Marquis assisted me and gave me excellent service. Able to explain everything in detail and answer all my questions and concerns. I have been renting from Price Self Storage for over 10 years and wouldn’t rent any other place. T.N.

Marquis was great!

I have been a renter here for over three years, and just ended my lease because I no longer need the unit. Throughout this whole time the only cons I can list is the small price increase and the fact that they stopped accepting foreign credit cards. Otherwise, renting here as been a very smooth experience. Had no issues with the unit at all. Easy car access and nice security with the gates. The staff is not huge- so you don’t feel like you’re just lost in the system speaking to a new person each time. You can develop a rapport and know that they will try their best to work with you. They are well organized and maintain a really accessible line of communication. I want to also mention Marquis and William who are two extremely kind gentlemen on staff. I had a bit of a complex situation closing the unit (personal situation on my end) and they were always warm and friendly, patient, and tried hard to accommodate and make sure the process was as stress free as possible on their end. I really appreciate their time in helping me navigate everything, and for always doing it with a joke and a smile. If I had to rent a unit again- which, truthfully, I hope I don’t have to- I would come back and rent from here.

So I’ve officially finished moving all of the belongings of my wife and I’s and have been dying to get to writing this review. The gentlemen who helped us, Marquis and Will are very kindhearted and made everything very easy to understand. They went over all the details of the lease agreement and clarified things we had questions on with smiles on their faces. The ride to the unit in the golf cart was a blast to be honest and it helped my wife and I let go of a lot of the stress we were dealing with knowing how much work this move was going to be. Marquis made great jokes that were very indicative of his character, I’m a huge starwars fan and when he said during the golf cart ride that it was the closest thing he could get to an X-Wing it put a huge smile on my face. Will is equally kind and accommodating. It feels good seeing them, they make you feel welcome and show that the most important thing to them is that we were able to find the right unit for us. They’ve both already remember my name and it feels good being greeted as such! If you need a storage place that has employees that explain everything in an easily understandable manner, have reasonably priced units that have a variety of dimensions at an incredibly i affordable price, and a storage unit that is not only in an enclosed building, meaning when you go to your unit it won’t be like an oven after sitting in the sun, and that you can drive directly up to, then this is the place! Will is so kind and his smile is obviously genuine, they feel like neighbors almost! Take my word for it. This is the best storage place in all of LA county! Thank you Marquis and Will for always having such great attitudes and making us feel so so welcome! Love this storage place! Couldn’t recommend it enough!!! Go for it!

Great service! Plus drive up feature! Marquis was super helpful and patient with getting me settled in!

Marquis is a friendly and good help in the process

Excellent customer service

Excellent customer service

I had the pleasure of being assisted by Marquise. He was very professional, patient, and extremely knowledgeable. He made me feel very comfortable about my decision to rent with this storage company. Thank you, Marquise!

very clean premises, and very hospitable employees. ask for Marquise. He was really good. I highly recommend this location..

Marquis was very helpful and informative but on all request and showed great hospitality, definitely recommend to his location

I went to Price to rent a new storage space. The staff were efficient, courteous and professional. I was shown the space and it was clean, accessible and fairly priced. The paperwork process was efficient and friendly . A truly good experience.

This facility is fantastic! The staff are really friendly and helpful. The place is immaculate!!

Tatiana was always friendly and helpful and Liz was helpful in helping me transfer. Thank you for your amazing customer service

THE PEOPLE AT PRICE SELF-STORAGE ARE THE BEST . THEY TREAT THIER CLIENT'S WITH RESPECT , AN ATTENTION TO THIER NEEDS MARQUIS AND LIZ , HAVE REALLY WORKED WITH ME . THANK YOU SO MUCH.

Marquees helped me and the process was quick. He thoroughly explained the terms of the lease, so that I know all the rules. Liz was very helpful to assist in any needed accommodation to fit my stuff. The facility was clean and well maintained.

Mr. Marquis and Ms. Toni was absolutely awesome helped me with finding a storage and affordable for me.♥️♥️

liz is so nice to help on what she do

Marquis made me have a wonderful experience and I enjoyed leaving my belongings here and I have recommended friends here. Thank you Marquis!

Honestly it's my first time dealing with them but I only called last week to ask for the monthly parking rate and availability and I spoke with Rayan Major and he was friendly and detailed oriented for explaining everything to me which he is giving an excellent pre image about the company for the new clients. But I am still didn't tried their service yet will be probably by next month October and I will be adding another review after trying their service.but they sound trusty.

Keeping in mind this was my first time using a storage facility, but we couldnt have been happier with our (almost) 3 years at Price Self Storage. The employees were always friendly, the facility clean and i thought the price was fair for the location. We moved and don't need the storage anymore, but wouldn't hesitate to use Price Self Storage again!

Liz, Toni and Tatiana were swamped with a lot of people in the office but they handled everyone so professionally and even took their time with my rental. Good job ladies, keep it up!

Been there help out a friend getting ready to move back to the east

Liz, marquis and Christina were amazing and went above and beyond. Thank you

Excellent customer service from gentleman up front

I was helped with all I needed.. thank the young lady that helped me.

Everything went smoothly 👍

We love the ease of driving close to our unit inside the building storage facility. There is a big difference between drive up outside storage and drive up inside storage. Price Storage is superior. Toni was extremely helpful, knowledgeable and great customer service.

Very clean inside. I have never rented from them, but I helped someone put things inside a unit & it seems like they keep everything well maintained.

Great storage. We had great experience with Veronica, Very helpful and professional.

Good

Friendly and efficient and helpful

Office Manager was very professional and helpful. Congratulations to her having her baby boy, Johathan Jose. And facility manager was very helpful also. He actually drove me to my unit which was a perfect size. In short, you run an awesome business, maybe you should run the Country.

Excellent thanks

Professional. Gracious. Efficient.

Jamie is the Best. So professional and helpful and great attitude.

The Price Storage is always clean, has friendly and informed employees. You know your things are in the right place.

Huge facility and clean

Great telephone and in-person service.

Bien linpio

Great place

So

Excellent customer service

Clean, drama free.friendly.

Muy servicial el personal.Ruve mucha ayuda y muy buena experiencia

great communication and friendly

Representative Liz was very helpful and knowledgeable.

Good job

All employees were very helpful in guiding us through our recent storage rental and answered all questions without hesitation.

Sabrina was excellent and very professional in the way she handled our transaction. You should give her a raise. She was very intelligent, repeated numbers back to me and made me feel confident in your company.

I had such a great experience at this location. All staff were very friendly and helpful.

Sabrina was excellent and very professional in the way she handled our transaction. You should give her a raise. She was very intelligent, repeated numbers back to me and made me feel confident in your company.

The staff is very personable, professional ,and answered all of my questions with details.

The staff was professional, attentive and kind. Thank you so much.

My experience with Price Self Storage was nothing but amazing, especially due to the assistance of Toni. She made the process super easy and patiently answered all of my questions. When I called back for clarification on something, I got Jamie, who was equally helpful. I truly appreciate Toni's expert customer service skills, attention to detail and her kindness. So happy I am using Price Self Storage. It's worth the research I did and they saved me time, effort and money. I highly recommend Price Self Storage--especially if you are overseeing a move remotely as I did. Thanks Toni!!

Great storage company, very nice people willing to go out there way to make sure your taking care of.

perfect service. the two employees took care of my request perfectly and even stayed longer and found me another compartment because the one I reserved was too small.

Excellent Service

Staff is friendly, place is nice, a little pricey though

Job well done.

I’ve never rented a storage unit before and I had the best experience here. The women working at the front desk were so organized, friendly and helpful. They answered all my questions and went out of their way to be helpful. I was nervous about the experience and they were absolutely great. The facilities are very clean and I felt very safe being there. Thank you for a great experience!

I’ve never rented a storage unit before and I had the best experience here. The women working at the front desk were so organized, friendly and helpful. They answered all my questions and went out of their way to be helpful. I was nervous about the experience and they were absolutely great. The facilities are very clean and I felt very safe being there. Thank you for a great experience!

I don’t remember her name but the woman that helped me was efficient and friendly. I was exhausted from all the running around and packing and I tend to ramble on and on and she politely listened and engaged with me. She made this thing in a stressful day stress free.

Easy to work with..great service and attention to our situation..Thanx

Easy to work with..great service and attention to our situation..Thanx

Great service! Excellent storage space. My experience starting service was excellent.

I Love this place the manager and staff are very helpful and professional, and I love that you can drive your car 🚗 into your the storage unit.

It only took me 10 days to realize that I had underestimated the size of storage locker that I required. The staff was extremely helpful in assisting me to upgrade and then providing me with the length of time that I required in order to make it.

It is a nice clean facility; and the units are big for the size; it's really expensive though; a good location too...

Very good service and friendly staff , storage area super clean.

I'm a returned customer. The girls at the customer service are polite and attentive. Thank you

Price Serf Storage is spacious and clean. I'm a returned customer. The employees at the customer service are polite and attentive. Thank you Ramin F.

Always good. I recommend Price!

Really smooth. Great staff. Facilities are bueno.

The staff has always been pretty helpful. Besides pricing, it's a pretty decent storage.

Clean storage building!

Fair prices and an impressive facility. The RV parking is tight but adequate. I would say four and a half stars but then staff is so nice, patient, helpful and professional that I'll happily deal with a tight parking spot. If I need this again, they're my first choice and I highly recommend.

Professional, clean, safe place. Highly recommend

Professional, clean, safe place. Highly recommend

The staff was super helpful!

The staff was super helpful!

Extremely satisfied with excellent service, friendly employees, clean facility and open and friendly atmosphere.

Both representatives I spoke with helped me out. Brandon showed me my original reserved unit, which I decided was too small, and he took the time to show me several others, one of which I chose. It was perfect! Liz was very professional and knowledgeable about all the paperwork, requirements, forms to submit, and EVERYTHING, making it all so comfortable & smooth! You have some great employees! Thanks

Both representatives I spoke with helped me out. Brandon showed me my original reserved unit, which I decided was too small, and he took the time to show me several others, one of which I chose. It was perfect! Liz was very professional and knowledgeable about all the paperwork, requirements, forms to submit, and EVERYTHING, making it all so comfortable & smooth! You have some great employees! Thanks

Great customer servie

Great prices quality service and local

Best Customer Service ever Love it Y’all did Excellent and went Above n Beyond!!

Best Customer Service ever Love it Y’all did Excellent and went Above n Beyond!!

Excelent service

Clean, well lit and modern.

They were so helpful and pleasant.

Wish lady would called me back like she would never Happened but service great

Excellent service

H

I am so pleased with the service I have received and will definitely be back

It’s a really great clean storage and everyone is so nice and friendly and willing to help

Great deals and staff

EXCELLENT CHOICE

Beyond stellar customer service! The facility is also very nice and easy to drive right up to your unit.

Reservation process was easy and friendly with the service agent.

Reservation process was easy and friendly with the service agent.

The service here was outstanding

Good security and helpful staff

So far so good. Made a reservation online and got a great price. it's indoor storage so you don't have to worry about the heat. The ladies in the office or really nice and friendly. The air conditioning in the office was awesome as well 😊

Amazing service , quick and easy. The Facility is very nice and run smoothly. I loved it I would recommend to anyone that values their stuff, this is the place. Marisol was amazing and the dude that was at the office that day, too!!

Price Self Storage has "10" stars in my book. These current events are devastating to many Angelenos here in Los Angeles and around the WORLD! I won't go into my story for how I've become a tenant here because it's not about me. Price Self Storage has been excellent in their customer service, genuine care AND concern for my circumstances. They have worked with me during VERY tough times BEFORE & DURING this Pandemic." I've lived long enough to know great quality customer seevice, pride in the cleanliness of their facilities and outstanding PROESSIONALISM! Their prices are conducive to the quality. If you're looking for CLEAN, SAFE, SECURE & PEACE for your precious belongings, this is the PLACE to store them.

The best to store your stuff

Best experience with storage we have had. Their facility is very secure, clean, plenty of drive up units and they staff is friendly and extremely helpful, most recently i needed to open a new unit on my account and given the current COVID situation, they allowed me to fill out the paperwork and email it back to them rather than requiring me to come in which was such a blessing. I would highly recommend them, they have been nothing but courteous, professional and cheerful!

Encuentras de todo

Except for the fact that it was cold and raining, my experience was just fine. I am very pleased with the space and the service. Drea Courtney

Huge - lots and lots of different sized storage units.

They're simply great at what they do completing the rental was quick and painless with a tour of the facility rental space before signing the contract. Thumbs up.

so far so good.. i am just in,,,

The staff is very professional! The facility is clean, staffed assisted me with locating my storage. I recommend this facilty!

Staff was so helpful ! Except pretty bummed out they don't offer the truck driver or the moving van . Kind of important when they pretty much have it advertised EVERYWHERE .

Allee (Female Customer Phone Rep; My apologies for misspelling your name) I spoke with her several times in my selection phase. She always answered with a smile, was extremely helpful and did everything to make my choice easy. Site Manager Liz continued to show me why Price Self Storage was the best choice with her professionalism, attention to detail, thoroughness and friendliness. For state of the art, stay dry, completely indoor, drive inside access--Price is the one for you.

Great storage facility. One of the best I've ever used and surprisingly moderate prices. They really have a unique concept with this property and I'm happy they aren't the most expensive in town because of it.

Love the help on which unit to get

Different plans for different budgets

Good morning your staff is wonderful and it did a great job thanks for your help!

Great location. Clean and easy to access your storage unit despite of the option you chose from. On top they have a very friendly and helpful staff.

All the units are inside so they never get hot like other places. Also you can fit a semitrailer inside.

The sales associate was informative and helpful through the signing up pricess.

Professional

The manager and staffwas very helpful during a difficult time. Thank PSS.

Staff was very helpful & courteous

Good

Good

Great job guys the place is always clean and safe.

I told a few people about how the people were nice and how clean and secure the units are.

I had a great move-in experience. Everyone was kind and helpful.

The manager Malya (?) is fantastic!!

Professional, helpful, and courteous staff. We have several units at PSS and we will continue maintaining our units there.

excellent service from each employee

excellent service from each employee

All of my questions were answered very politely and in a caring manner. Many thanks to Maria for her assistance that day !!

All of my questions were answered very politely and in a caring manner. Many thanks to Maria for her assistance that day !!

Very professional staff, and great overall experience

The two women in the office this past Sunday (the 16th) were the single most amazing and helpful humans ever. Give them raises and hugs for being so awesome and going above and beyond.

Angle was wonderful to work with. Angel was very polite, courteous, knowledgeable, patient, kind, and friendly. The prices are good too. I would recommend this place to everyone.

The lady was very polite and respectful

😎

Excellent service

Staff were incredibly helpful and detail orientated

Brylon was unbelievably helpful and thorough. He was very respectful, kind and helped us with all of our questions. He went above and beyond which was so great especially since it was so close to closing when we came in was so close to closing time!

Great service

Brylon was unbelievably helpful and thorough. He was very respectful, kind and helped us with all of our questions. He went above and beyond which was so great especially since it was so close to closing when we came in was so close to closing time!

Staff were incredibly helpful and detail orientated

This staff is excellent from receiving to product presentation and if any available deals you will be updated and giving a discount with pleasure. Love this place!

The new Manager is awesome. RAN

It was excellent

Customer service was excellent

I was extremely impressed by the greeting upon my arrival she had patience’s and the entire process didn’t take long and I was able to get the unit that was needed! Customer service was excellent able to answer all questions never had an experience like this before 🙏🏽

The Best !!!!

Staff was very helpful, knowledgeable, informative , pleasant . Very pleased!!!!! Would highly recommend to anyone lookn for storage facility this is by far the best storage facility 😉🤗

No complaints...

Awesome. Courtesy and beyond nice staff. Love this place

Your staff was wondering

Excellent service, staff was very helpful. I would definitely recommend.

excellent service and the staff were very helpful and accommodating

very good

They staff were beyond exceptional, going above and beyond to help during a stressful time, by asking insightful questions and taking the time to listen to the responses, so that they could provide excellent customer service. One top of that, they sent a truck so I could move in, and did so in less than 24 hours. Moving is never an easy experience and when you it happens abruptly it is doubly stressful. The staff made my rental experience a lot less stressful than it could have been!

The staff, Angel and Deja, were very competent and pleasant.

The staff, Angel and Deja, were very competent and pleasant.

Very helpful thanks

Excellent Staff, Super Clean, 5 star facility

Angel was very helpful!

Great staff! They went above and beyond to assist me in getting what I needed.

Nice place for your stuff

Behides Your Working Hours, You Guys Are Great.... Thank You.

Behides Your Working Hours, You Guys Are Great.... Thank You.

Customer service was great and the facility was clean. I was very pleased!

Excellent

Mark along with the rest of the staff are extremely knowledgeable and customer service professionals. Mark made my rental experience very memorable and enjoyable as he went above and beyond expectations when he assisted me with my storage needs. Excellent job Mark! Keep up the great work😊😊

Good job

Awesome customer service, wry friendly staff

the personnel was very excellant.

I was looking for a storage place and Price self storage was my last option, but I dont know what happened that I move my stuff with them the same day!! Reasons. Good price, clean area, friendly, im very happy!!

Angel was an ANGEL! She was so helpful, accommodating, and kind. I really appreciated it!

I was looking for a storage place and Price self storage was my last option, but I dont know what happened that I move my stuff the same day!! Reasons. Good price, clean area, friendly, im very happy!!

In all my years using storage facilities this is by far the best. From the Jamaican girl who gave excellent customer service, to the maintenance/security guy that rides around on the cart making sure the place is safe, you don't get lost, and he even offered to help get thing out of my truck, the units are easy to get to (drive right up or not far off a walk), and over all the price fits my budget. Glad I found you guys!

Angel’s professionalism was amazing, Mark’s personality was amazing, Brylons patience was amazing. And Nik’s helpfulness was amazing! They are all great assets to Price Storage!

Friendly and fast service

Great customer service! Friendly and knowledgeable staff. Very clean storage facility.

It's was great

Thanks to the Lady that help with renting my storage the guy thst wrk there gave me a hrad time but thanks to the lady she made my life easy

Thanks to the Lady that help with renting my storage the guy thst wrk there gave me a hrad time but thanks to the lady she made my life easy

friendly, quick and helpfull

Nice customer service

Nice customer service

friendly, quick and helpful

Everyone who works at this Price Self storage is so friendly and helpful! The girls, the young gentleman and Shayla!! She's awesome, super knowledgeable and helpful.

Everyone who works at this Price Self storage is so friendly and helpful! The girls, the young gentleman and Shayla. She's awesome, super knowledgeable and helpful. The facility is a little pricier but it's worth it. It's easy to navigate and safe.

Pleasant

Very helpful and professional service provided

Easy and always a friendly process.

Your staff was very professional and very helpful. In fact, they went beyond the call of duty to help us. They were very knowledgeable in their work; very friendly, and dressed very well. They made us feel welcome. Thank you very much.

Great customer service by a very friendly and helpful staff.

Ease of use, very clean, and no issues moving - especially during the rain!

Great customer service by a very friendly and helpful staff.

Mark was excellent in telling us about the storage unit and answering all our questions.

great

Wonerful customer service provided by Dejah

Es bueno para rentar un espacio y te dan una. Y tienen una buena seguridad

Many people are likely to think of this place as just storage, but the fact is that the people who work at this Price Storage location make the difference. I rented a space here for over a year and the only thing easier than having access to my very secure possessions, was interacting with the local team. Specific shout out to Shylo for her help. I’d store here again for sure.

I was quickly attended and satisfactorily assisted with the storage I was looking for.

The associates were very timely and prudent with their interaction and process, and were very kind to work with us to find the best deal for our needs. Thanks so much to everyone.

Great thanks

All the adsociates were very nice

Speedy response and service

Good

great!

My expeirence was very welcoming and the customer service rep was knowledgable and precise with my needs.

Friendly staff, very helpful

Very hospitable and generous staff who cares about the customers.

Great place if you need a place to store your things

Great

Professional, clean.

Very good customer service

Fast, friendly, efficient and just all around awesome. Very helpful and informative....I told them what I needed and they bang over backwards to make it happen, with exceptionally good pricing.

Great experience. Love this storage .

Great customer service

this is a great place not only do they have an excellent deal on the first month move in rental but they also will send the van over to wherever you are to pick up your stuff and take it back to the storage unit for you at no extra charge pretty good deal all around

Great check in

ALL of the Office Staff, exceptionally courteous & helpful. Awesome customer service!

Excellent

Excellent

Problemlos, kompetent und nett, einziger Kritikpunkt: kein 24h Access zum Auto

Very helpful and accommodating.

Everyone who works here is great!! Super friendly and competent. The facility is clean and convenient.

Very Good- Thank you.

Kimberly she is PLEASANT, kind,professional And MUCH MUCH MORE she deserves a BONUS it going to be an pleasure coming to my unit.......she js a JEWEL

N/a

Agent was exceptional. I think her name was Kimberly - but she was fast, professional. Facility looks clean and convenient.

Fast and easy sign up. Clean and secure.

a

Jennifer was so nice and professional. I was under pressure walking in, but they made me feel so comfortable. The other associate was very nice as well.

Mahogany Woods was a great sales associate

Nicest storage facility I’ve ever seen

Clean

This is my first time renting a storage . The young lady that was attending us was excellent patient , very friendly ,helpful as well . :)

Easy, great customer service!

I really appreciate the helpful staff at this location! I was in a hurry to set up a business account and they helped over the phone and in person. Very friendly, too. The location is great because we were able to drive a full size moving truck right up to our unit to unload.

Good experience renting, were able to accept written notice via emailed document which made the process go smoothly. Building is not climate-controlled but walls are pretty thick so inside temps were pretty reasonable every time I was there (summer 2018).

Good

The current staff especially Mahagony are so profesdiobal, helpful, courteoys and pkeasant. The manager kerps the facility spotless. Cant say enough good things. Could store in pod cheaper but due to the great staff choose Price at LaBrea .

Amazing! First month free! Only had to pay Administrative fee and insurance to set up and move in ($51). Yes there are cheaper storage place out there for the unit that I got, BUT this place includes FREE move in truck and driver. You get one hour to load and one hour to the unload. So the little extra cost in the monthly didn’t even come close to what I would ended up Paying for a u haul, or regular truck, or moving company. So made everything easy, one stop shop!

Very nice young lady mohogany was the rep name very beautiful an help me alot thxs..pss

Close to home very spacious

Excellent, customer service is quite warmimg and pleasant

gnice

poor customer service,they have promise one moths free, but when we stating they process on middle ,they change said is 50% off. and I don't appreciate the raise up the tone voice of intimidate a customers is rule and impolite. has courtesy to other lack of maturity and courtesy to other.

Very friendly and helpful staff. Also flexible with more storage space. Loving the service, made my life easier when I had to move the whole office to another location.

Excellent customer service!!! 👍 I would recommend your company to others...

Nice staff, helpful finding exactly the size I was looking for.

Fast, Good, Clean

Everything was fine until I was informed that there is a possible rate increase twice a year. Wow!!

Excellent service

Excellent service! The staff is wonderful.

The young lady who greeted me was fantastic! I thought she was the manager as she was so knowledgeable only to find out she was only a few months on the job!

Excellent

The Storage center is very clean and has air-conditioning. The office staff were very kind and courteous and helpful you could answer all my questions

Very helpful office staff

Muy buen servicio

Securing, showing and renting the unit was great, being coerced into writing a comment not so much.

Front desk was very helpful. He manager at this facility is very nice and helpful. My only issue with the facility is the hours and the fact you have to get coins each time for carts.

always nice and friendly

Great service.

GOOD Staff very helpful and professional. Knowledgeable about job functions. Eager to assist customer. CONCERN Didn't offer 1st month free rent. Really could have used this! OVERALL Satisfied

The service was good the people that work there were pretty courteous so overall I have no complaints And I would recommend a friend

Very friendly staff on phone call.

Very professional! THANKS BRIAN!

so far so good

ryan helped me out great customer service didn't take long at all

Very helpful and accommodating. Thanks!

Very clean, good security and good customer service.

I appreciate all the help, and that the leasing agent paid attention to my case uninterruptedly despite how busy it was. However, I don't appreciate that I was not told that the rent is not permanent and that it increases twice a year. I found this out through Yelp reviews! You should tell your customers this up front.

Friendly and professional staff, the facility is always clean, free of bad odors. Manager was able to match a good price and make me feel satisfied with the whole experience. Overall, a transparent company!

Great customer service, easy sign up, friendly staff